Provider Operations Coordinator

2 days ago

Glendale, United States P3 Health Partners Full time

People. Passion. Purpose.

At P3 Health Partners, our promise is to guide our communities to better health, unburden clinicians, align incentives and engage patients.

We are a physician-led organization relentless in our mission to overcome all obstacles by positively disrupting the business of health care, transforming it from sickness care into wellness guidance.

We are looking for a Provider Operations Coordinator. If you are passionate about your work; eager to have fun; and motivated to be part of a fast-growing organization in Arizona then you should consider joining our team.

*Must be able to travel throughout Cochise County.

Provider Operations Coordinator

Overall Purpose

The Provider Operations Coordinator (POC) role combines responsibilities of managing operational support initiatives while overseeing special projects, with a focus on supporting HEDIS quality gap closures, Risk Adjustment activities, and provider engagement. This multifaceted position requires daily problem-solving, meticulous tracking, and coordination across departments to meet varying and changing requirements. The POC will oversee assigned affiliate groups, providing operational support to clinics to achieve their goals, which may include engaging with internal and external stakeholders with in-person and telephonic outreach to patients for education and engagement on preventative screenings, medication adherence, and follow-up with primary care providers. This position, depending on experience and education, may directly interact with patients to complete tasks for quality gap closure.

Roles and Responsibilities

  • Build and maintain effective relationships with assigned Affiliate groups to achieve goals and key initiatives. Serve as a liaison between the Affiliate groups and P3 local, regional, and national departments to provide a seamless point of contact.
  • Advises and supports affiliate practices as needed with quality (HEDIS/HOS) gaps and conditional documentation by outreach, chart data mining / audits, claims surveillance, quality events (i.e., diabetic eye screening), educating practice employees, etc. Responsible for reviewing data collected to confirm gaps in care are captured.
  • Works with the affiliate practices on prioritizing patient outreach and assists affiliate practices with patient outreach and coordinating scheduling new and establish patients outreaching and scheduling patients for visits by finding appointment dates/times that meet patient needs and availability.
  • Partners with assigned groups and other P3 departments to manage high / rising risk patients by actively ensuring coordination of care across all healthcare services provided to the patient (hospital discharge, hospice, MRA, Care Management, Referrals, Quality, etc.)
  • Assists in CSR/IDT/JOC meeting preparation and participate in meetings as requested.
  • Conducts data entry and maintain appropriate documentation and tracking for quality initiatives.
  • Educates patients and affiliates on preventative screenings that are being scheduled/performed and the reason for performing them.
  • Depending on education and experience – conduct in home HEDIS gap closure for select measures such as blood pressures, diabetic eye exams, point of care hemoglobin a1c testing, distribution of colorectal screening kits.
  • Other duties as assigned.

Knowledge, Skills, and Abilities

  • Excellent interpersonal, rapport/trust building, and communication skills with patients, providers, internal and external stakeholders.
  • Excellent organizational and time management skills.
  • Strong analytical, critical thinking, and problem-solving skills.
  • Ability to present information and obtain buy-in on recommendations.
  • Ability to handle a fast-paced environment and prioritize tasks based on importance.
  • Ability to work independently or as part of a team.
  • Dedication to maintaining the confidentiality of all patient records.
  • Knowledge of vital signs and other clinical skills related to direct patient care for quality gap closure.

Education and Experience

  • High school diploma/GED required, associate degree in related field or equivalent experience preferred.
  • 2+ years experience in healthcare-related fields required, clinical health care related experience, managed care, or Healthplan experience strongly preferred.
  • Experience with Microsoft Word, Excel, Power Point, Outlook and general office equipment such as copier, fax machine, required.
  • Experience in Electronic Health Records required.
  • Medical Assistant Certification or experience as a Pharmacy Tech, Radiology Tech, Lab Tech or similar strongly preferred.
  • Experience with data mining preferred.
  • Medical terminology knowledge required, experience with CPT II codes preferred.
  • Current CPR Certification preferred.

Work Conditions

  • Availability to travel within assigned region and work from multiple providers offices up to 90% of work schedule.
  • Must have a valid driver’s license, safe driving record, and able to furnish reliable transportation.

Physical Requirements

  • The work environment consists of exposure to physical conditions typical of a normal office environment. Most of the job is performed while sitting and talking/listening on the phone, although the work may require occasional standing or walking and/or the lifting and carrying of small objects up to 25 pounds.

  • Provider Operations Coordinator

    2 days ago

    glendale, United States P3 Health Partners Full time

    People. Passion. Purpose.At P3 Health Partners, our promise is to guide our communities to better health, unburden clinicians, align incentives and engage patients.We are a physician-led organization relentless in our mission to overcome all obstacles by positively disrupting the business of health care, transforming it from sickness care into wellness...

  • Provider Operations Coordinator

    2 days ago

    Glendale, United States P3 Health Partners Full time

    People. Passion. Purpose.At P3 Health Partners, our promise is to guide our communities to better health, unburden clinicians, align incentives and engage patients.We are a physician-led organization relentless in our mission to overcome all obstacles by positively disrupting the business of health care, transforming it from sickness care into wellness...

  • Provider Operations Coordinator

    3 days ago

    Glendale, United States P3 Health Partners Full time

    People. Passion. Purpose.At P3 Health Partners, our promise is to guide our communities to better health, unburden clinicians, align incentives and engage patients.We are a physician-led organization relentless in our mission to overcome all obstacles by positively disrupting the business of health care, transforming it from sickness care into wellness...

  • Provider Operations Coordinator

    3 days ago

    Glendale, United States P3 Health Partners Full time

    People. Passion. Purpose.At P3 Health Partners, our promise is to guide our communities to better health, unburden clinicians, align incentives and engage patients.We are a physician-led organization relentless in our mission to overcome all obstacles by positively disrupting the business of health care, transforming it from sickness care into wellness...

  • Operations Coordinator

    4 weeks ago

    Glendale, Arizona, United States H&R Block Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Operations Admin to provide administrative support within a Region District or Districts. The successful candidate will be responsible for providing operational and hiring support, ordering supplies, and general administrative duties.Key ResponsibilitiesProvide seasonal hiring support in the...

  • EMERGENCY OPERATIONS COORDINATOR

    1 week ago

    Glendale, United States Comprehensive Community Health Centers Inc. Full time

    Job DescriptionJob DescriptionDescription:ABOUT COMPREHENSIVE COMMUNITY HEALTH CENTERSComprehensive Community Health Centers, Inc. (CCHC) is a Federally Qualified Health Center (FQHC) and a California Non-Profit Public Benefit Corporation. Our mission is to ensure the health and wellness of each individual so every person may reach their fullest human...

  • Emergency Operations Coordinator

    4 weeks ago

    Glendale, Arizona, United States Comprehensive Community Health Centers Full time

    About Comprehensive Community Health CentersComprehensive Community Health Centers, Inc. (CCHC) is a Federally Qualified Health Center (FQHC) and a California Non-Profit Public Benefit Corporation. Our mission is to ensure the health and wellness of each individual so every person may reach their fullest human potential within a caring environment. Our...

  • Emergency Operations Coordinator

    4 weeks ago

    Glendale, California, United States Comprehensive Community Health Centers Inc. Full time

    About Comprehensive Community Health CentersComprehensive Community Health Centers, Inc. (CCHC) is a Federally Qualified Health Center (FQHC) and a California Non-Profit Public Benefit Corporation. Our mission is to ensure the health and wellness of each individual, empowering them to reach their full potential within a caring environment. Our vision is to...

  • Emergency Operations Coordinator

    4 weeks ago

    Glendale, Arizona, United States Comprehensive Community Health Centers Full time

    About Comprehensive Community Health CentersComprehensive Community Health Centers, Inc. (CCHC) is a Federally Qualified Health Center (FQHC) and a California Non-Profit Public Benefit Corporation. Our mission is to ensure the health and wellness of each individual, empowering them to reach their full potential within a supportive environment.We strive to...

  • Coordinator of Legal Operations

    2 months ago

    glendale, United States Lawyers for Justice, PC Full time

    Responsibilities:Supervise Workflow: Oversee the workflow of legal and non-legal team members, ensuring efficiency, accountability, and excellence in service delivery.Department Oversight: Manage day-to-day operations of the intake, pre-litigation, and litigation departments, focusing on key performance indicators (KPIs) and firm goals.Efficiency...

  • Coordinator of Legal Operations

    1 month ago

    Glendale, United States Lawyers for Justice, PC Full time

    Responsibilities:Supervise Workflow: Oversee the workflow of legal and non-legal team members, ensuring efficiency, accountability, and excellence in service delivery.Department Oversight: Manage day-to-day operations of the intake, pre-litigation, and litigation departments, focusing on key performance indicators (KPIs) and firm goals.Efficiency...

  • Coordinator of Legal Operations

    5 months ago

    Glendale, United States Lawyers for Justice, PC Full time

    Responsibilities:Supervise Workflow: Oversee the workflow of legal and non-legal team members, ensuring efficiency, accountability, and excellence in service delivery.Department Oversight: Manage day-to-day operations of the intake, pre-litigation, and litigation departments, focusing on key performance indicators (KPIs) and firm goals.Efficiency...

  • Coordinator of Legal Operations

    4 weeks ago

    glendale, United States Lawyers for Justice, PC Full time

    Responsibilities:Supervise Workflow: Oversee the workflow of legal and non-legal team members, ensuring efficiency, accountability, and excellence in service delivery.Department Oversight: Manage day-to-day operations of the intake, pre-litigation, and litigation departments, focusing on key performance indicators (KPIs) and firm goals.Efficiency...

  • Switchboard Coordinator

    3 weeks ago

    Glendale, California, United States CommonSpirit Health Full time

    OverviewCommonSpirit Health, a nonprofit health care organization, is seeking a skilled Switchboard Coordinator to join its team. Founded in 1926, the organization has a legacy of humankindness and is one of the nation's five largest health care systems.With its acute care nonprofit community hospital located in Glendale, California, the organization offers...

  • Nurse Coordinator

    4 weeks ago

    Glendale, Arizona, United States Abrazo Arrowhead Campus Full time

    At Abrazo Health Network, we're dedicated to providing exceptional patient care and a supportive work environment for our team members. As a Nurse Coordinator, you'll play a vital role in ensuring the smooth operation of our medical units.Key Responsibilities:Coordinate functions and activities related to a single departmental function.Act as liaison person...

  • Human Resources Coordinator

    2 weeks ago

    Glendale, United States Nestl S.A Full time

    The Human Resource (HR) Coordinator assists in the efficient and smooth operational functioning of the HR Department. This role provides administrative and clerical support and is responsible for coordinating various projects. This is a manufacturing facility with onsite expectations 5 days per week. The role will typically work 8am to 4:30pm, but must be...

  • Marketing Coordinator

    4 weeks ago

    Glendale, California, United States NBCUniversal Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Marketing Coordinator to join our team at NBCUniversal. As a key member of our marketing asset department, you will be responsible for assisting in the day-to-day operations of the team, including coordinating with production teams, managing asset requests, and delivering high-quality marketing...

  • Clinical Care Coordinator

    4 weeks ago

    Glendale, Arizona, United States Oak Street Health Full time

    Job SummaryWe are seeking a skilled Clinical Care Coordinator to join our team at Oak Street Health. As a Clinical Care Coordinator, you will play a vital role in building strong relationships with our patients by coordinating their care and providing a seamless experience. You will work closely with our interdisciplinary care team to ensure our patients...

  • Staffing Coordinator

    3 months ago

    Glendale, United States Be Well Nursing, LLC Full time

    Be Well Nursing is hiring a Staffing/Compliance CoordinatorThe Healthcare Staffing/Credentialing Coordinator concentrates on the day-to-day operations of Be Well Nursing and execution of tasks, with focus on recruiting, credentialing and staffing, staff engagement and retention.Responsibilities:Draft correspondences and other formal documentsGreet and assist...

  • International Logistics Coordinator

    3 weeks ago

    Glendale, Arizona, United States SunMed Full time

    Job SummaryWe are seeking a highly skilled International Logistics Coordinator to join our team at SunMed. As a key member of our logistics operations, you will be responsible for coordinating and managing international customer orders, ensuring timely shipment and smooth facilitation of international freight movement.Key ResponsibilitiesCommunicate with...