Housing Program Analyst

3 weeks ago


Brooklyn, United States HousingPlus Full time
Job Summary:

The Program Analyst performs a variety of administrative and quality assurance tasks. Duties include providing administrative support to the VP of Justice Initiatives and SHERO team and overseeing the program's data collection and reporting.

Responsibilities:

  • Writes and distributes emails, correspondence memos, letters, forms, etc
  • Plans, organizes and schedules program meetings
  • Takes detailed meeting notes and files accordingly
  • Prepares and distributes regularly scheduled internal and external reports
  • Organizes and maintains program's online case management, data collection, and case filing systems
  • Trains and onboards all new staff and partners on all data systems
  • Follows up with and tracks all partners data collection activities, communicating with supervisors

when items are overdue or missing.

  • Assists in writing up and organizing SHERO policies and procedures
  • Completes all program/office supply orders
  • Coordinates with outside systems (IT, telephone, Internet and other providers) to ensure prompt

resolution of issues and continuous quality service.

  • Maintains confidentiality of all program information

Requirements

Qualifications:

  • Proven experience in assisting in both administrative/office tasks and in data collection
  • Extensive knowledge of office management systems and procedures
  • Working knowledge of office equipment (printers, computers, telephone systems)
  • Proficiency in MS Office (MS Excel and MS PowerPoint); experience with one or all of the following

highly desired: Dropbox, Salesforce, Form Assembly, Foothold AWARDS.

  • Excellent written and verbal communication skills
  • Good time management skills, strong organizational skills, and the ability to prioritize work
  • Attention to detail and problem solving skills
  • Good interpersonal skills and ability to work on a team

Education and Professional Experience:

  • Bachelor's Degree
  • 3 years demonstrated experience in an administrative position in nonprofit setting

Our organization is committed to a diverse workforce that represents the community we serve. Women,

BIPOC, people who are Bilingual in English and Spanish, and people with lived experience are strongly

encouraged to apply.

Benefits

Salary: $58,000

  • Medical, Dental, Vision, Commuter Benefits
  • Supplemental Insurance at your discretion
  • Access to discounted entertainment benefits


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