Field Service Technician

1 week ago

Houston, United States Electronic Power Design Full time

1.      Key Duty is to learn to do the following:

·    Interact effectively and respectfully with client and/or site personnel at all levels throughout the execution of work to meet customer requirements for aftermarket and warranty services. You are the point of contact and the face of the company when in the field.

·    Interact effectively and respectfully with personnel at all levels within the company in the process of meeting customer requirements for aftermarket or warranty services

·    Install, test, commission, startup support, maintain and field modify products as required by the scope of work and per customer requirements

·    Troubleshoot, diagnose, repair and replace electrical and mechanical components

·    Mentor including training, coaching and evaluating work of Field Services Apprentices


2.      Key Responsibilities:

Job responsibilities are what the position has authority over and held accountable for.

·       Following all instructions of Field Services Technician (mentor), supervisor and manager

·       Learn and become effective in performing work safely, quality and timely

·       Assist Field Services Technician with identifying opportunities for improvement


3.      Key Qualifications:


a. Skills

Able to read and understand manuals

Basic understanding of electricity - preferred

Strong written and verbal communication skills


b. Education

·    High school or equivalent


c. Other Information

  • Must be insurable (driving record)
  • Work situations will require an adjusted work schedule, possibly long days, evening/weekend hours in order to meet customer requirements
  • At times will be required to work in austere working conditions
  • Be able to properly lift up to 75 lbs.
  • When not on PTO, this position is on call
  • Travel to job sites is required. The job sites are sometimes international and may be offshore
  • This is a public contact position that requires appropriate apparel
  • Will be assigned to assist within and where needed in manufacturing when not working in the field or on aftermarket or warranty related services
  • The position comes with a mobile phone issued by the company


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