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Information Services Manager

3 months ago

Irving, United States TalentPlug LLC Full time

Summary:

  • Manager Information Services - IS Integration
  • The Manager Information Services – Integration Support will manage the implementation, support, lifecycle management and strategy for content within the designated programs.


Major Responsibilities:

  • Monitors, manages, and reports day-to-day operations to the Director to support efficient and effective operations of exiting integration services and platforms.
  • Responsible for Incident Management, Request Management, Problem Management, Deployment Management, Integration systems upgrades and platform management.
  • Manages implementation of new platforms/products for Integration teams including migrating to newer systems as required.
  • Ensures Integration policies and established procedures are followed, including Change Management.
  • Plans for resource utilization and prioritization of the body of work for which Integration Support is accountable and responsible.
  • Successfully manages a full workload across multiple functions.


Minimum Qualifications/The Manager will assist with the following:

  • Manager Information Services - IS Integration
  • Train, mentor, and coach IS associates, as well as lead projects and initiatives as assigned.
  • Apply strong knowledge of healthcare operations, proven communication, problem-solving, critical thinking, and management skills to guide design, development, and deployment of critical systems.
  • Drive continual process improvement in the delivery of application services throughout
  • Maintain knowledge of current and emerging trends in healthcare technology, actively seeking information to stay abreast of best practices, application solutions and services, striving to incorporate innovation in a practical, cost-effective manner.
  • Ensure that areas of responsibility and projects are within scope and where applicable.


Required Skills:

  • Manager Information Services - IS Integration
  • Healthcare Experience required


Certifications & Clearance Requirements:

  • Bachelor’s Degree required.