Customer Service Sales Representative
3 weeks ago
Contemporary Staffing Solutions (CSS) is seeking a Boost Sales Representative to join our client in Conshohocken, PA for a hybrid opportunity This role is designed to provide high-quality service by assisting potential and current customers in selecting the best financial products, resolving issues, and meeting their needs. Candidates will participate in an intensive 6–8-month on-the-job training program, designed to develop the skills necessary to excel in the role. This position requires flexible scheduling, including weekend and late-night shifts. This Direct-Hire opportunity is starting at $60,000/year
Essential Job Functions:
- Successfully complete the three levels of training within the program, including passing relevant exams and obtaining required licenses.
- Understand and adhere to all applicable federal and state laws and regulations.
- Build strong customer relationships by actively listening to concerns, resolving issues efficiently, and delivering accurate information.
- Provide expert assistance regarding financial products, ensuring customers receive information promptly and accurately.
- Foster relationships with both internal and external stakeholders.
- Demonstrate professionalism and take pride in delivering excellent service to customers.
- Proactively respond to customer inquiries or complaints while ensuring outstanding service and follow-up.
- Comply with all company policies and procedures.
- Maintain regular and punctual attendance.
- Perform other related duties as assigned.
Qualifications:
- High School Diploma and/or Some College/Associates Degree or equivalent from two-year College or Technical School: or 1- 4 years related experience and/or training; or equivalent combination of education experience
- Must be within daily commutable distance of the assigned office and available to work a hybrid schedule.
- Willingness to work various shifts, including weekends and late nights.
- A self-starter and goal-oriented sales professional dedicated to providing top-notch customer service.
- A commitment to ongoing learning and development within the financial industry, including products, practices, and regulatory guidelines.
- Ability to obtain necessary licenses through completing educational requirements and passing mandated tests.
- Capability to grow as a licensed sales professional.
- Ability to thrive in a metric-driven environment.
- Strong negotiation, multitasking, and time management skills.
- Proficiency with basic computer skills (internet, typing, multitasking with multiple monitors/webpages/software).
- Excellent verbal and written communication skills.
- Proven track record of high performance.
- Exceptional customer service abilities.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
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