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Network Support Analyst

3 months ago

Arlington Heights, United States Insight Global Full time

Cisco Network Analyst

Location: 100% on site ~ Arlington Heights

Duration: Through the End of Year + Extensions

Start: ASAP

Interview: ASAP

Shift: OVERNIGHT 11:00pm to 7:30am Monday-Friday


Required Experience:

  • Strong Grasp of Routing Protocols and Commands
  • 1-2+ Years of Cisco WAN is ideal
  • Exposure to SD-WAN now – software defined networking
  • 1+ years of experience with Wireless – RF – Aruba (understanding the concepts and frequencies)
  • Routing Protocols – OSPF (EIGRP, BGP, RIP) – higher cost or lower cost


Bonus Experience:

  • APs: 300 series
  • Controllers
  • 8.0 Code
  • ClearPass – tool for high level over for APs
  • Fed into Big Panda ~ ServiceNow
  • 1+ Years of experience supporting Data Centers – Cisco Nexus 2K, 5K, 7K, and 9K
  • F5 or open to other brands) Load Balancers for application groups – load balancing methods (lease connections/round robin?)
  • Knowing the WAN technologies (T1s, T3s, Metro-ethernet connections, Telco provider is dropping switch into local prem)
  • Troubleshooting WAN technologies
  • Voice Background
  • Reset a voicemail password
  • Looking at a specific user and fixing some voice things


Daily Responsibilities:

This is a L2 Support Analyst role. This team monitors the client’s entire systems network and if issues/failures happen they enlist the L3 team when needed for escalations.