Automotive Service Manager
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Automotive Repair Shop
Position: Experienced Service Manager
Location: Santa Rosa Beach, FL
Job Type: Full-time, Monday-Friday, 7:30 AM - 5:30 PM
Responsibilities:
- Lead a team of automotive technicians and administrative staff, fostering a culture of dedication, integrity, and excellence.
- Prioritize customer service, ensuring complete satisfaction by providing accurate information regarding automotive repairs and maintenance.
- Manage day-to-day operations, including inventory management, expense control, and monitoring of operating costs to maximize profitability.
- Oversee the timely and safe completion of high-quality vehicle repair and maintenance services.
- Directly communicate with customers, addressing their concerns, providing updates on repair status, and ensuring transparent and effective communication throughout the service process.
- Implement strategies to drive sales, increase customer retention, and expand the customer base.
- Train and develop staff to enhance their skills and performance, promoting a collaborative and productive work environment.
- Enforce safety protocols and compliance with regulations to maintain a secure and efficient workplace.
- Collaborate with vendors and suppliers to optimize inventory levels and procurement processes.
- Stay updated on industry trends, technologies, and best practices to continuously improve service offerings.
Requirements: Previous experience in automotive repair shop management or a related field.
- Strong leadership skills with the ability to motivate and inspire a team.
- Exceptional customer service skills and the ability to effectively communicate with diverse clientele.
- Proven track record of driving sales and maximizing profitability.
- Excellent organizational and multitasking abilities, with a keen attention to detail.
- Knowledge of automotive repair and maintenance processes.
- Familiarity with inventory management and expense control procedures.
- Proficiency in computer applications and software relevant to the automotive industry.
- Commitment to upholding ethical standards and promoting a positive work culture.
- Valid driver's license with a clean driving record.
If interested, please submit your resume and cover letter detailing your relevant experience and qualifications to kathleen@mohrsauto.com . We look forward to hearing from you
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