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Field Service Technician

2 months ago

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About GoVision: Since 2002, GoVision has been recognized as a nationally renowned, premier provider of large-scale LED video displays — for rent or purchase — and related services. Our talented team of experts have supported more than 25,000 shows, ranging from major music festivals to Presidential Inaugurations, multiple NCAA Final Fours, Super Bowls, Ryder Cups, PGA tournaments and professional All-Star Games. GoVision is the official screen provider for 25+ Live Nation venues, Bristol Motor Speedway, The LPGA Tour and several universities. To learn more about GoVision, go to www.govisionxp.com. 

 

 Field Service Technician: 

GoVision is seeking a freelance Field Service Technician to perform troubleshooting, maintenance, and repair of fixed LED video display systems. 

 

Responsibilities: 

1. Service fixed LED display systems pursuant in lead time and sequence to business needs.  

2. Coordinate onsite maintenance and repair scheduling and protocol with GoVision clients. 

3. Communicate service needs and contingencies with GoVision’ s Repair Services team.  

3. Document all services rendered in accordance with department reporting guidelines.  

5. Monitor and accommodate timelines of high priority or long-term service projects.  

6. Provide administrative support on an ad hoc basis. 

 

Requirements: 

  • One year experience with LED display systems OR one year experience with commercial electrical systems. 

 

Physical requirements:  

 

Working conditions vary significantly by site, and often include working outdoors in adverse weather conditions. Acute vision and motor control are necessary to identify and manipulate small electronic components. Frequent lifting of up to 50lbs is required.  Climbing ladders or rigging structure or working from a commercial lift may be required during field service. 

 

Education: 

 

High school diploma OR equivalent. 

 

Skills:  

  • Familiar with LED display troubleshooting and service. 
  • Communicative and personable; able to navigate sensitive or high-pressure projects with GoVision clients. 
  • Able to approach novel or unforeseen challenges from a solution-oriented standpoint. 
  • Comfortable working in a fast-paced environment and adapting to shifting priorities/timelines on short notice. 
  • Well-organized and capable of maintaining a high standard of documentation. 

 

Certificates, Licenses, Registrations:   

 

Preferred: OSHA 10 Certification 

 

Computer Skills:  

 

  • Software Type(s): Required: MS Suite, NovaStar, Brompton, Lighthouse 
  •  Systems Type(s): Required: Windows OS 

 

 

Culture: 

 

GoVision is committed to a positive, enjoyable culture where people are respected, and team members are highly engaged. 

 

 

Equal Employment Opportunity: 

 

GoVision is proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.