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Information Technology Project Coordinator
3 months ago
Apex Systems is looking for a Sr. Telecommunications Project Coordinator.
Location: Memphis, TN
Candidates should be willing/able to work onsite in Memphis, TN 5x per week. (M-F)
Duration/Type: 6 contract to hire
Benefits on Contract: Yes Health/Medical, Dental, Vision, 401k Options, and more
Responsibilities:
- Maintain all sales documentation and implementation information from the beginning of service delivery through order fulfillment in Salesforce.
- Work with sales team to ensure customer needs are facilitated.
- Work closely with and be the liaison for all departments involved order fulfillment process.
- Update the customers routinely on order status.
- Coordinate VoIP services, circuits, connectivity, internet plus other services provided.
- Create location diagrams, Network Designs, Multi-Loc connections and/or Visio drawings when necessary.
- Facilitate meetings and calls with customers and necessary internal departments for complex implementations.
- Must understand competition of the industry and understand our service offerings in their entirety.
- Notify appropriate management when orders become stalled.
- Take full ownership of facilitating the customers’ needs.
- Other task or duties as assigned.
Qualifications and Skills Needed:
- Experience in fast-paced service delivery environment, telecommunications and/or data industries required.
- Proven knowledge of telecommunications and VoIP Services required.
- Project Coordination or Implementation management experience required.
- Proven ability to foster strong relationships with internal and external departments required.
- Must be proficient, professional, and able to correlate good business decisions when assisting the sales team and the department.
- Proven ability to prioritize and manage multiple projects simultaneously is highly preferred.
- Associate’s degree.