HVAC Manager

5 days ago

Indianapolis, United States Vaco Full time
HVAC Service and Install Manager

This critical leadership role will oversee the growth and health of our HVAC division, focusing on recruiting, training, supervising, and coaching technicians. The ideal candidate will lead by example, willing to go to the jobsite to help technicians solve problems and develop customer opportunities, and will also help foster a culture of excellence and strong relationships both internally and externally.

Key Responsibilities:
  • Lead, mentor, and inspire a team of HVAC technicians to uphold our values and deliver exceptional customer experiences
  • Foster a collaborative, supportive environment that encourages growth, open communication, and professional success
  • Develop and implement ongoing training programs to enhance technical expertise and customer service skills.
  • Promote a culture of teamwork, demonstrating the value of strong relationships within the organization.
  • Develop and execute strategic plans to grow installations, service offerings, and memberships
  • Collaborate with other departments to align HVAC initiatives with company goals
  • Maintain high standards that create raving fans among customers
  • Implement operational protocols to optimize system performance, reduce callbacks, and improve efficiency
  • Conduct regular quality assurance checks to ensure compliance with industry standards and regulations
  • Build and maintain strong relationships with HVAC equipment suppliers, contractors, and service providers through trust, respect, and consistent follow-through
  • Partner with clients to understand their needs and deliver solutions that exceed expectations
  • Ensure full compliance with safety protocols and regulatory requirements related to HVAC operations
  • Promote a culture of safety awareness and accountability across the team
  • Develop and manage departmental budgets to ensure cost-effective use of resources
  • Monitor market trends to maintain competitive pricing while protecting margins
  • Negotiate contracts with vendors to secure favorable pricing and terms
Requirements:
  • Proven experience in a residential HVAC service or installation management role, with a strong commitment to: Excellence, Integrity, and Relationship-building
  • Deep technical knowledge of HVAC systems, components, and best practices for service and installation
  • Strong leadership and interpersonal skills, with the ability to motivate and empower diverse teams
  • Excellent verbal and written communication skills, capable of engaging effectively across all levels of the organization. Proficiency in Microsoft Office and service platforms like ServiceTitan (or similar)
  • HVAC certification or licensing preferred
Benefits:
Competitive salary, bonus, and PTO package
Company-sponsored medical, dental, and vision insurance
Employer 401(k) match program
Life insurance and voluntary short-term/long-term disability insurance
Desired Skills and Experience

HVAC

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