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2 months ago
If you are detail-oriented, a creative problem-solver, and highly customer-service focused, the Transportation Underwriter position could be the one for you In this role, you will collaborate with brokers/agents in an underwriting capacity, resulting in premium growth and profitability. This role will also help third parties sell to an end source in a competitive market over a short sales cycle and compete against incumbent vendors, price and/or industry leaders.
Insurance is a terrific, dynamic industry; coupled with the incredible family-owned culture at JM Wilson, and this is an opportunity you do not want to miss
Duties and Responsibilities:
- Quote or decline new business by evaluating the submissions for acceptability to company underwriting guidelines including review of applications, websites and loss runs.
- Quote or non-renew existing business by analyzing the file to verify if it still fits company underwriting guidelines, obtaining renewal information, checking loss runs, and utilizing all available internal markets.
- Bind and set up policies for issuance.
- Make phone calls to customers and companies, return customer calls, and make calls to company underwriters for assistance on account service issues.
- Maintain daily workflow in ImageRight by analyzing, handling or forwarding to the technicians’ daily tasks for processing.
- Meet service standard requirements.
- Make regular tele-sales calls as directed by the manager.
- Write SOPs (Standard Operating Procedures) and Idea Suggestions by following guidelines as determined by team goals.
- Maintain underwriting knowledge by attending underwriter training meetings at JM Wilson and insurance carriers; also by reviewing company underwriting changes and manual updates.
- Back up others in the department and company by answering phone calls, handling customer service needs, quotes, binding and handling rush items.
- Perform other related duties as assigned.
Skills and Abilities:
- Excellent written and oral communication skills.
- Detail accuracy required.
- Effective decision making and negotiating skills.
- Willing to work overtime as necessary, depending on volume of work, to meet company guidelines and goals.
- Effective time management skills with ability to handle requests within company guidelines and goals.
- Effective organizational skills with ability to work with multiple interruptions.
- Work in a sitting position for several hours.
- Knowledge of Salesforce and ImageRight software programs is a plus.
- Experience with company rating programs.
Education and Position Requirements:
- Bachelor’s Degree, plus 2+ years of experience preferred.
- Transportation Underwriting experience preferred, but not required.
- Pay will be commensurate with experience level.