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Systems Admin I

3 months ago

Chicago, United States Grubhub Full time

We are looking for a Systems Administrator I who has experience in networking and system administration. Our team is responsible for maintaining the current systems and network infrastructure supporting our existing multi-site topology, and is involved in our expansion to new locations and cloud providers. We deliver excellent customer service, outstanding employee experience and leading edge technology solutions for approximately 7,000 users across multiple office locations. This role is based in Chicago, IL and does not offer relocation assistance. You must be willing to work a hybrid in office 2 days per week with flexibility based on company needs. As a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.


The Impact You Will Make

  • Install and configure server software and hardware, both on-prem and in the cloud.
  • Manage network servers and technology tools
  • Set up accounts and workstations
  • Monitor performance and maintain systems according to requirements
  • Troubleshoot issues and outages
  • Ensure security and business continuity through access controls, backups and security management
  • Upgrade systems with new releases and models
  • Manage an internal wiki with technical documentation, manuals and IT policies
  • Assist with day-to-day administrative activities to maintain infrastructure systems: cloud infrastructure, cloud applications, hyper-converged, server platforms and infrastructure security.
  • Interact with employees to understand the way they perform work, and seek creative ways to improve our workflows with technology.
  • Work with members in various offices to ensure that systems, infrastructure and applications are managed efficiently
  • Contribute to improving internal tools to make maintaining production services easier, safer and more robust.
  • Work with the team to identify opportunities to improve processes and engineering models


What You Bring to the Table

  • Bachelor's Degree from an accredited college or university or equivalent work experience.
  • 3+ years of foundational experience in applicable IT technology roles and administration including:
  • 1-2 years of managing infrastructure systems in a corporate environment.
  • Strong knowledge and experience with Windows Server 2019-2022 (including core installations) in an Enterprise environment.
  • Experience with various Linux distributions (CentOS and Ubuntu preferred).
  • Ability to create PowerShell and other scripts to improve management.
  • Familiarity with major cloud providers such as Azure, AWS, GCP.
  • Technical writing, documentation, clear communication skills
  • Virtualization concepts, and storage technologies that often support it (VMware, AHV, vMotion, NetApp and Dell EMC).
  • Knowledge of Network protocols and routing and troubleshooting utilizing various capture and analysis tools.
  • Knowledge of wireless technologies, spectrum analysis, encryption, and authentication.
  • Knowledge of TCP/IP, IPSec VPN tunnel configuration and troubleshooting (IKE1/IKE2), SNMP.
  • Understanding of distributed systems.
  • Track record of sound judgment, problem-solving, decision making, organizational and analytical skills.
  • Ability to collaborate and communicate with all levels of the organization, from peers to management and executives.
  • Experience working with virtual/remote staff members.


And Of Course, Perks

  • PTO. Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
  • Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.