Sales Support

2 weeks ago

Totowa, United States Cibo Vita Full time

Company Description

Cibo Vita was co-founded in 2009 by Emre Imamoglu and Ahmet Celik, specializing in health-conscious snacks like dried fruit and nut blends for nationwide distribution. The flagship brand, Nature's Garden, focuses on redefining snacking expectations and offers products that seamlessly integrate into diverse lifestyles. Cibo Vita holds certifications like Keto, Kosher, Organic, and Gluten-Free, reflecting its commitment to dietary preferences. Headquartered in Totowa, New Jersey, the company's facilities are SQF Level II & USDA Organic Certified.


Role Description

This is a full-time on-site role for a Sales Support position at Cibo Vita in Totowa, NJ. The Sales Support role involves tasks related to customer satisfaction, sales operations, communication, and analytical skills to enhance customer service and optimize sales processes.



  •  Handle administrative tasks
  •  Provide all necessary data to senior management upon request. This will include set up of product shipment details.
  •  Customer forms & complete set up of items Customer Portal set up with time sensitive deadlines
  •  Proofing, Packaging & Design Process Private Label in Retailer portal and respond within timeline. Time sensitive projects.
  •  Coordinate review of proofing with QA/PD/Sales Team Members and gather approval or changes
  • Communicate approval or changes and verify changes were made
  •  Collect art files from retailer and forward to Printer
  •  New program details:
  •  Manage details of packaging cases/boxes/trays and ingredients to meet launch date
  •  Maintain Customer information and details and item set up spreadsheets
  • Assist in handling invoice issues and deductions for Key Accounts Prepare Price Sheets, Account Analysis
  •  Daily interaction with Product Development, QA, and Production Team
  •  Customer programs, issues and requirements needed for new program launch

 

 

 

·    Required skills and qualification:


  •  Full working knowledge of MS Office and intermediate to advanced knowledge of Excel and PowerPoint
  •  Highly Organized, self-sufficient, and resourceful
  •  Excellent verbal and written communication skills with a clear and friendly speaking voice
  •  Listening Skills
  •  Ability to work in a fast-paced, high pressure environment
  •  Years of experience: 1-3 years in business environment  
  •   College degree or equivalent industry business experience
  • Able to work full time Monday – Friday 9am to 6PM





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