Customer Service Representative
3 weeks ago
We are seeking a highly organized and detail-oriented Office Manager to join our team. This role is crucial in ensuring the smooth operation of our office and delivering top-notch customer service. The ideal candidate will excel in administrative tasks, be comfortable with multitasking, and maintain a professional demeanor in a fast-paced environment.
Key Responsibilities:
- Customer Interaction: Professionally greet and assist customers, though walk-ins are infrequent.
- Data Entry: Accurately enter and manage data within our systems.
- Phone Management: Efficiently handle incoming and outgoing phone calls.
- Filing System Management: Maintain an organized and accessible filing system.
- Software Transition Support: Assist in the transition to a new system, ensuring a seamless process.
- Workflow Management: Oversee office workflow to ensure smooth operations.
- Email Management: Manage and monitor the company’s email inbox.
- Inventory Management: Maintain office supplies inventory and place orders as needed.
- Administrative Tasks: Perform various administrative duties and manage multiple responsibilities.
- Professional Standards: Ensure adherence to a professional dress code within the office.
Required Qualifications:
- Strong organizational skills with attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency in office software and email management systems.
- Experience with QuickBooks (preferred but not required).
- Insurance license (P/C preferred but not required). The company will support the right candidate in obtaining this license.
Desired Experience:
- Experience in office management, administration, or a similar role.
- Familiarity with insurance industry practices is a plus.
- Ability to efficiently manage multiple tasks.
Salary & Benefits:
- Competitive salary ranging from $30,000 to $35,000 annually, based on experience and qualifications.
- Flexible paid time off (PTO) policy, including up to 2 weeks of PTO with sick days included.
- No formal benefits package, but flexibility is offered for exceptional candidates.
Work Schedule:
- Monday to Friday, 9 AM - 5 PM, with a one-hour lunch break.
- Note: This position is in-office only; remote work is not available.
Why Join Us?
This role offers a supportive and growth-oriented environment where you can make a meaningful impact. As an integral part of our team, you'll have the opportunity to contribute to the success of a well-established insurance agency and grow your career in a stable and professional setting.
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