Customer Service Representative

3 days ago


Altoona, Pennsylvania, United States Super 8 Altoona Full time

We are seeking a highly skilled and friendly Front Desk Clerk to join our team at Super 8 Altoona. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests.

Key Responsibilities:

  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Process payments and handle cash transactions with accuracy and efficiency.
  • Provide friendly and respectful service to all guests, responding to their needs and concerns in a timely manner.
  • Perform laundry duties and maintain a clean and organized work environment.
  • Participate in training programs to develop skills and knowledge specific to the role.

Requirements:

  • Ability to work well with money and handle cash transactions with accuracy.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work a variety of shifts, including weekends and holidays.


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