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Senior Account Manager

3 months ago

Lewis Center, United States Hybrid Digital Full time

Hybrid Digital is an eCommerce apparel company located in Lewis Center. With over 40 years of industry experience, Hybrid Digital has cemented itself as one of the most dependable and trusted sources for on-demand print and fulfillment.


The Senior Account Manager will own specific account(s) and is responsible for driving positive year-over-year growth by analyzing the business and working cross functionally with both internal and external partners. This individual is highly organized, analytical, and a team player who is passionate about ecommerce retail.

What You'll Do

  • Achieve company sales goals for owned accounts
  • Accurately forecast sales based on account performance, customer trends and the retail landscape
  • Adjust strategies in real-time as needed. Partner with leadership team to identify the impact on the business and the needs of cross functional partners to support changes
  • Analyze account sales on a daily, weekly and monthly basis
  • Report on performance of products and licensed categories; identifying hits and misses, opportunities for growth and white space
  • Build quarterly forecast for each account at the category and license level, ensuring alignment with broader company goals
  • Monitor and report on the performance of product categories and individual listings
  • Maintain an understanding of trends and consumer behavior to improve e-commerce experiences
  • Collaborate with Account Manager to plan assortments to drive incremental sales volume
  • Work directly with external Marketplace and Account partners to grow each account at a license and category level
  • Work with internal and external partners to promote listings and plan assortments to drive incremental sales volume


What You'll Need

  • Bachelor's degree in Fashion Merchandising, Marketing, Business, or a related field
  • 5-7 years of experience in account management in apparel/fashion
  • Ecommerce merchandising experience a must
  • Experience with Microsoft Office Suite, including strong excel skills
  • Experience with frequent sales forecasting and budgeting
  • Strong Experience with pricing and margin management
  • Experience in managing relationships with external partners
  • Strong analytical skills and the ability to interpret data to make informed decisions
  • Excellent communication and collaboration skills
  • Attention to detail and strong follow-up skills
  • Independent thinker that takes initiative


Hybrid Digital is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.