Application Specialist

1 week ago

Philadelphia, United States Esco Full time

About us:

Esco Lifesciences Group is a world-leading manufacturer of laboratory, pharmaceutical equipment, bioprocess tools and IVF medical devices, delivering sustainable workflow solutions to advance global health. Since 1978, the Singapore-based company is committed to excellence, ensuring forward-thinking technology, responsive support, and reliability, making Esco a trusted partner for the life science and medical markets in more than 150 countries.


Job Overview:

We are seeking a skilled and customer-focused Application Specialist to support the MIRI® Evidence RFID Witnessing and Traceability System in the United States. This role will be essential in assisting Business Development Managers (BDMs) with technical expertise during sales, coordinating smooth installations, and delivering training to ensure successful adoption. The specialist will also interact with customer IT personnel to address backend requirements, such as server setup and system integration. Reporting directly to the US team, this role also has a dotted line to the Global Application Specialist in Europe to ensure alignment with global standards and best practices.


Key Responsibilities:

Sales and Business Development Support:

  • Collaborate with BDMs to deliver impactful technical presentations and demonstrations tailored to IVF clinic needs.
  • Provide expertise during sales discussions, addressing both clinical and IT-related inquiries to align solutions with customer workflows.
  • Prepare technical specifications and documentation for proposals to support the sales process.

Installation Preparation and Coordination:

  • Partner with customer IT teams to address server requirements, network configurations, and system connectivity to ensure a smooth setup.
  • Coordinate with the National Technical Service Manager to manage installation logistics and address any pre-installation requirements.
  • Oversee onsite setup and configuration of the system, ensuring operational readiness and compliance.

Customer Training and Onboarding:

  • Deliver hands-on training for clinic staff, covering system operations, compliance workflows, and troubleshooting.
  • Collaborate with customer IT personnel to ensure backend functionalities, such as server maintenance and network connectivity, are well understood.
  • Develop user guides and training materials tailored to both clinical and IT audiences.

Post-Installation Support:

  • Serve as the main point of contact for operational and technical support, including software updates and backend issues.
  • Collaborate with the Global Application Specialist to address and resolve advanced challenges, ensuring consistency in service standards.
  • Maintain long-term relationships with clinics, providing updates and recommendations for optimal system use.

Technical Expertise and Documentation:

  • Stay up-to-date with MIRI® Evidence system features, updates, and best practices.
  • Document customer feedback, system configurations, and lessons learned to support continuous improvement.
  • Contribute to the development of FAQs, training content, and case studies for internal and external use.

Cross-Functional Collaboration:

  • Work closely with the sales, technical, and marketing teams to align customer needs with strategic goals.
  • Provide insights to the product development team based on customer feedback and market demands.


Key Requirements:

Education and Experience:

  • Bachelor’s degree in Biomedical Engineering, Life Sciences or related field.
  • 3+ years of experience in application support, technical sales, or customer training within medical devices, healthcare IT, or clinical environments.

Technical and Clinical Knowledge:

  • Strong understanding of IVF workflows and clinic operations, including compliance and traceability.
  • Experience with IT infrastructure such as server setup, network configurations, and data security in clinical settings.
  • Familiarity with installation and use of advanced laboratory equipment or medical devices.
  • Ability to troubleshoot both clinical and IT-related system issues.

Soft Skills:

  • Excellent communication and presentation skills, with the ability to explain technical concepts to diverse audiences.
  • Strong organizational skills and the ability to manage multiple tasks and deadlines effectively.
  • Proactive problem-solver with a customer-first attitude.

Global Collaboration:

  • Ability to work within a global framework, including coordination with the Global Application Specialist in Europe.
  • Flexibility to adapt to regional differences in clinic workflows and IT practices.

Travel and Flexibility:

  • Willingness to travel extensively within the US for customer visits, installations, and training sessions.
  • Availability for occasional international travel or off-hours support as needed.

Other Requirements:

  • Proficiency with CRM tools, technical documentation, and relevant medical software.
  • Valid driver’s license and ability to travel independently.


Why Join Us?

This is a unique opportunity to combine your clinical and technical expertise in a role that drives innovation in fertility care. As an Application Specialist for MIRI® Evidence, you’ll help clinics optimize their workflows, ensure compliance, and improve outcomes while contributing to the growth of cutting-edge solutions in the IVF field.

  • Application Support Specialist

    2 days ago

    Philadelphia, Pennsylvania, United States Sensus Full time

    Job Title: Application Support SpecialistXylem, a global water technology company, is seeking an experienced Application Support Specialist to join their team. As a key member of the Sensus brand, you will play a vital role in coordinating field activity, performing database data mining, data analysis, and resolving technical problems within the Sensus RF...

  • Technical Application Specialist

    3 days ago

    Philadelphia, Pennsylvania, United States Damco Solutions Full time

    At Damco Solutions, we are seeking a skilled Technical Application Specialist to join our team. As a key member of our development team, you will be responsible for designing and developing Infogix controls using Infogix Assure and Insight application.Estimated Salary: $85,000 - $110,000 per year.We offer a competitive salary package that includes benefits...

  • Enterprise Application Specialist

    3 days ago

    Philadelphia, Pennsylvania, United States American Board of Internal Medicine Full time

    Job DescriptionThe American Board of Internal Medicine (ABIM) is currently seeking a highly skilled Enterprise Application Specialist to join our Applications Development and Support team. As an integral part of our technical leadership team, you will be responsible for designing, developing, and deploying enterprise-level applications that meet ABIM's...

  • GIS Application Specialist

    3 days ago

    Philadelphia, Pennsylvania, United States Esri Full time

    **About the Role**We are seeking an experienced GIS Application Specialist to join our team. As a GIS subject matter expert, you will identify analysis tools for complex problems and communicate the value of GIS technology to customers.The ideal candidate will have 3+ years of experience with Esri technology and 1+ year in the telecom industry. You will work...

  • Full Stack Application Specialist

    2 days ago

    Philadelphia, Pennsylvania, United States M&T Bank Full time

    About the JobWe are seeking a highly skilled Full Stack Application Specialist to join our team. The successful candidate will have a strong background in software development and experience working in Agile environments.Key ResponsibilitiesDevelop and maintain high-quality software applicationsAnalyze problems related to program process flows and provide...

  • Corporate Financial Applications Specialist

    3 days ago

    Philadelphia, Pennsylvania, United States W L Gore and Associates, Inc Full time

    About the Role: Enterprise Finance Software EngineerWe are seeking an experienced Corporate Financial Applications Specialist to join our Corporate Finance team. This role involves designing, developing, supporting, and administering our enterprise-wide financial processes and systems.This position will be based in Newark, Delaware, with the possibility of a...

  • Application Engineering and Support Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States Temple University Full time

    About the OpportunityTemple University is seeking a skilled Application Engineering and Support Specialist to join our team. This role involves designing, managing, and implementing an application packaging environment, as well as providing technical support to our departments.Key Responsibilities:Design and manage an application packaging environmentProvide...

  • Applications Development Specialist

    3 weeks ago

    Philadelphia, United States HonorVet Technologies Full time

    Title: Applications Development Specialist Location: 2400 Market Street Philadelphia, PA 19103 (Remote) Duration: 12 Month Shift: M-F 8 AM to 5 PM EST Job Description This individual will be directly responsible for developing or supporting the project team's system integration needs and the review of specifications and functional requirements gathered...

  • Application Specialist

    4 weeks ago

    Philadelphia, United States ECLARO Full time

    Our client a fortune 500 company has an interesting Hybrid Contract to hire opportunity for you as an Applications Architect Only US Citizens or GC (Direct Candidates ONLY & No Agencies Please!)Pay rate: $80/hr on W2Contract for 12+ months with the right to hireRequired Job SkillsTechnical Expertise:Solution architecture using modern services.Someone who...

  • Application Processor Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States Spann LLC Full time

    We are seeking a detail-oriented Application Taker to join our team at Spann LLC in Philadelphia. This is an exciting opportunity to be part of a growing company that values exceptional customer service and employee satisfaction.Job OverviewThe ideal candidate will have excellent communication skills, attention to detail, and accuracy in data entry. The...

  • Web Application Specialist

    3 days ago

    Philadelphia, Pennsylvania, United States Impilo Full time

    What We OfferIn exchange for your skills and experience, we offer a competitive salary package, which includes a base salary of $120,000 per annum, plus additional benefits such as health insurance, retirement plans, and generous paid time off.We believe in fostering a work environment that encourages collaboration, creativity, and continuous learning. Our...

  • Custom Application Specialist

    3 days ago

    Philadelphia, Pennsylvania, United States Tri-Force Consulting Services, Inc. Full time

    Job Overview: Senior SharePoint DeveloperTri-Force Consulting Services, Inc. is seeking an experienced Senior SharePoint Developer to join our team in Philadelphia, PA. This is a 12-month contract position that requires a strong background in software development, specifically with Microsoft technologies such as SharePoint Online, O365, and related tools...

  • ECLARO | Application Specialist | philadelphia, pa

    4 weeks ago

    philadelphia, United States ECLARO Full time

    Our client a fortune 500 company has an interesting Hybrid Contract to hire opportunity for you as an Applications Architect Only US Citizens or GC (Direct Candidates ONLY & No Agencies Please!)Pay rate: $80/hr on W2Contract for 12+ months with the right to hireRequired Job SkillsTechnical Expertise:Solution architecture using modern services.Someone who...

  • Mainframe IT Specialist

    1 week ago

    Philadelphia, Pennsylvania, United States System One Full time

    Mainframe IT Specialist OpportunityWe are looking for a skilled Mainframe IT Specialist to join our team.This position comes with an estimated annual salary of $130,000-$190,000.As a Mainframe IT Specialist, you will be responsible for:Solving complex technical problems related to mainframe systems.Maintaining and improving mainframe applications and...

  • IT Solutions Specialist

    2 days ago

    Philadelphia, Pennsylvania, United States University of Pennsylvania Full time

    The University of Pennsylvania is seeking a skilled IT Solutions Specialist to provide technical support and troubleshooting for our faculty, staff, and students. The successful candidate will have a strong background in technical support, with expertise in supporting various software applications, including Office 365, OneDrive, Teams, SharePoint, Canvas,...

  • Program Coordinator Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States 2Bros Services Full time

    We are seeking an organized and detail-oriented Program Coordinator Specialist to assist in the enrollment process of candidates. This specialist will be responsible for assessing applications, handling documentation, collecting information, entering data, and providing customer service.To succeed as a Program Coordinator Specialist, you should be able to...

  • Expert Drupal Developer

    2 days ago

    Philadelphia, Pennsylvania, United States Zivtech Full time

    Job OverviewZivtech is a leading technology services firm based in Philadelphia, dedicated to designing and building innovative web products and applications. Our clients range from startups to Fortune 500 companies, allowing us to apply our expertise across various industries.We are currently seeking an experienced Junior Drupal Developer to join our...

  • Microsoft Security Specialist

    3 days ago

    Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

    Microsoft Security Specialist Job OpportunityEstimated Salary: $130,000 - $160,000 per yearWe are seeking an experienced Microsoft Security Specialist to join our Information Services department at Pennsylvania Medicine. This role requires a strong understanding of Microsoft security technologies and applications.The successful candidate will be responsible...

  • Mission Critical Web and Windows Applications Specialist

    3 days ago

    Philadelphia, Pennsylvania, United States Indotronix International Corporation Full time

    Required Skills and Qualifications3-5 years of hands-on experience in writing and setting up scripts to automate batch processesExperience with production control/support process and best practicesStrong analytical/troubleshooting skillsMinimum 5-7 years of experience in designing, developing, and supporting multiple mission critical web and windows...

  • Technical Support Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States Tri-Force Consulting Services, Inc. Full time

    About the RoleTri-Force Consulting Services, Inc. is seeking a skilled Technical Support Specialist to join our team in Philadelphia, PA.We offer a competitive salary of $65,000 - $85,000 per year, based on experience.Job DescriptionThis 12-month onsite role will involve providing top-notch customer service and technical support to our clients through...