Service Manager

2 weeks ago


Fairfield, United States RideNow Powersports Full time
At Indian Motorcycle, our success depends on providing the best customer service in the industry If you have a passion for powersports, love providing an unparalleled experience to guests, and are wanting to make a valuable contribution in an exciting and growing company, ReadOn

Indian Motorcycle in Fairfield is a subsidiary of RumbleOn, the largest powersports retailer in America This provides our team members with unlimited resources and opportunity If you are a highly motivated Service Manager with strong leadership skills this could be the perfect fit

Service Manager Responsibilities

  • Manage and ensure success of all pertinent service department processes- appointments, retention, CSI, follow up, shop productivity, service upsell, hours per R/O, and more
  • Ensuring the timely turnaround for all vehicle repairs while simultaneously ensuring all safety standards are met
  • Effectively coach and train service department team members
  • Track the day-to-day performance, growth, and profitability of the service department
  • Build and maintain a loyal customer base by providing prompt, dependable, high-quality service to all customers
  • Maintain a list of all ROs and review daily for problems, deletions, and concerns
  • Handle customer concerns reasonably, showing empathy and a positive attitude to demonstrate our commitment to quality service
  • Any other duties deemed necessary for the overall success of the department and dealership as a whole
  • Maintain a positive working relationship with all departments and employees

Requirements

  • Minimum of 5+ years of progressive experience within a Motorcycle/Powersports service department
  • Full understanding of operations within the service department
  • Highly organized with a strong sense of urgency
  • A strong focus and determination for superior CSI scores (Customer Service Focus)
  • Strong sales and management skills
  • Previous experience in developing and coaching a high-performance service team
  • High school diploma or equivalent
  • Valid driver's license and motorcycle endorsement, required
  • Computer Literate
  • Mechanically competent
  • Excellent customer service and communication skills

Benefits

What RumbleOn/Indian Motorcycle Offers You:

A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success Plus...

  • Excellent Healthcare Coverage, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance)
  • Life and disability insurance
  • Generous Vacation/PTO Plan
  • Employee discounts
  • Dedicated leadership team who supports and cares for employees
  • The opportunity for growth and a solid long term career...we promote from within
  • Competitive Pay- Base Salary plus commission payout on department performance
  • Awesome company events...we work hard but play harder
  • And more..
  • All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

IND05

  • Fairfield, United States Precision Door Service Full time

    Are you a proactive problem-solver with a knack for troubleshooting and fixing things? Are you seeking a career path where advancement is rapid and income potential is in your hands?Join Precision Garage Door Service as a Service Technician Apprentice and begin an exciting journey.Why Choose Precision Garage Door Service?As a respected franchise owner in the...


  • Fairfield, United States Pomptonian School Food Service Full time

    Company DescriptionPomptonian School Food Service is a highly respected school food service management company focused on school nutrition, located in Fairfield, New Jersey. With a 65-year history of providing high-quality lunches to students throughout the state of New Jersey, our focus is on nutritious meals that promote healthy eating habits among...

  • Service Manager

    2 weeks ago


    Fairfield, United States RIDENOW POWERSPORTS Full time

    Job DescriptionJob DescriptionAt Indian Motorcycle, our success depends on providing the best customer service in the industry! If you have a passion for powersports, love providing an unparalleled experience to guests, and are wanting to make a valuable contribution in an exciting and growing company, ReadOn!Indian Motorcycle in Fairfield is a subsidiary of...


  • Fairfield, United States Clean Harbors Full time

    Clean Harbors is seeking a Field Services Account Manager , to join the Environmental Sales team. The Field Services Account Manager is responsible for hunting and obtaining new Field Services business at existing accounts and new customers within an assigned territory. As an experienced professional, a Field Services Account Manager develop and deepen...


  • Fairfield, United States Mr. T's Automotive Full time $85,000 - $125,000

    Independent Auto Repair Service is currently searching for the right individual to perform the following responsibilities. Must be able to diagnose and repair. Manage a crew of 6 to 8 technicians ie; assigning jobs to the technician best suited to do the repair and assist should the need occur. Communicate between the sales office and the crew concerning...


  • Fairfield, United States Energy Transfer Equity Full time

    SEC Energy is a single-source provider of natural gas compression equipment, parts and services to all segments of the oil & gas industry. From 50 to 10,000 horsepower, gas, electric or dual drive, SEC is capable of designing and fabricating equipment to meet each customer's specific operating requirements. SEC also provides production, processing, and...


  • Fairfield, United States New York Life Full time

    Financial Services Professional (Management Fast Track - MBA required) Are you looking for a job where you can use your experience to propel your career into management? At New York Life, we will invest in you from the start to help you learn and grow as a financial professional first. We’ll train you in valuable skills, such as marketing, business...

  • Service Manager

    3 weeks ago


    Fairfield, Ohio, United States RideNow Powersports Full time

    At Indian Motorcycle, our success depends on providing the best customer service in the industry! If you have a passion for powersports, love providing an unparalleled experience to guests, and are wanting to make a valuable contribution in an exciting and growing company, ReadOn! Indian Motorcycle in Fairfield is a subsidiary of RumbleOn, the largest...

  • Service Advisor

    2 weeks ago


    Fairfield, United States Price Family Dealerships Full time

    Duties and Responsibilities:Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for all hours worked; providing meal, rest, and recovery periods; and maintenance of accurate time records.Responsible for complying with all state and federal laws, including but...


  • Fairfield, United States KnowHireMatch Full time

    TITLE: Surgical Services DirectorLOCATION: Fairfield, IA Would you like to work in a facility that will allow you to have work/life balance and they don't treat you like an employee but part of their family. Live in a community on the Banks fo the Des Moines river and within in a hour to hour and a half of Des Moines and Iowa City. It offers a great place...


  • Fairfield, United States Tekwissen Full time

    Overview: Tekwissen Group is a workforce management provider throughout the USA and many other countries in the world. This client is a locally based, nonprofit healthcare organization. Their health system includes two hospitals, a 100-provider primary and specialty care medical group, a cancer center; and a new medical fitness center. Job Title: Patient...


  • Fairfield, United States Tekwissen Full time

    Overview: Tekwissen Group is a workforce management provider throughout the USA and many other countries in the world. This client is a locally based, nonprofit healthcare organization. Their health system includes two hospitals, a 100-provider primary and specialty care medical group, a cancer center; and a new medical fitness center. Job Title: Patient...


  • Fairfield, United States Knowhirematch Full time

    Job DescriptionJob DescriptionTITLE: Surgical Services DirectorLOCATION: Fairfield, IAWould you like to work in a facility that will allow you to have work/life balance and they don't treat you like an employee but part of their family.Live in a community on the Banks fo the Des Moines river and within in a hour to hour and a half of Des Moines and Iowa...

  • Service Technician

    1 month ago


    Fairfield, United States Sinclair Tractor Full time

    Job DescriptionJob DescriptionDepartment: ServiceReports to: Service ManagerType of Employment: Full or Part TimeWage Type: HourlyLocation: Fairfield, IowaAt Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision farming, agronomic decision support, NAPA parts and supplies. With thirteen John...


  • Fairfield, United States HJW Executive Search LLC Full time

    We are currently working with a growing home care agency who is looking for a Client Service Coordinator will be responsible for determining and managing client needs. This individual will work with new clients to develop a care plan and match appropriate caregivers. The Client Service Coordinator will work office staff and direct care staff to ensure...


  • Fairfield, United States HJW Executive Search LLC Full time

    We are currently working with a growing home care agency who is looking for a Client Service Coordinator will be responsible for determining and managing client needs. This individual will work with new clients to develop a care plan and match appropriate caregivers. The Client Service Coordinator will work office staff and direct care staff to ensure...


  • Fairfield, United States HJW Executive Search LLC Full time

    We are currently working with a growing home care agency who is looking for a Client Service Coordinator will be responsible for determining and managing client needs. This individual will work with new clients to develop a care plan and match appropriate caregivers. The Client Service Coordinator will work office staff and direct care staff to ensure...


  • Fairfield, United States HJW Executive Search LLC Full time

    We are currently working with a growing home care agency who is looking for a Client Service Coordinator will be responsible for determining and managing client needs. This individual will work with new clients to develop a care plan and match appropriate caregivers. The Client Service Coordinator will work office staff and direct care staff to ensure...


  • Fairfield, United States SGS Group Full time

    Company Description We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description POSITION...


  • Fairfield, United States SGS Full time

    **Company Description** We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.** **Job Description**...