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Director of Information Technology

2 months ago

Macon, United States Robert Half Full time

Key Responsibilities:

  • Operational Management: Oversee and ensure compliance with local and state codes for all IT operational activities.
  • IT Administration: Direct the IT department’s activities, including mainframe, desktop computers, and local area networks. Manage ongoing operations and future application developments.
  • Resource Management: Ensure the daily availability and performance of IT resources such as email, internet/intranet access, and printer operations.
  • Technical Support: Supervise technical support functions, including help desk operations, mainframe support, and coordination with external technical support services.
  • Personnel Oversight: Plan, prioritize, coordinate, and assess the work of IT department staff. Manage vendor relationships and contracts.
  • Consultation: Provide expert advice to the leaders on computer hardware and software issues.
  • Budget Management: Develop and manage the IT department’s budget, including staffing, vendor support, and outsourcing needs. Monitor budgetary expenditures.
  • IT Planning: Develop and implement strategic plans for departmental IT support and evaluate the utility of new and existing technology.
  • Evaluation & Recommendations: Conduct needs and cost analyses, recommending updates or changes to hardware, software, and operating systems.
  • Maintenance & Installation: Oversee all aspects of computer maintenance, repairs, and installations.
  • Staff Meetings: Plan and lead meetings with IT staff to ensure adherence to best practices, implement new policies, and update staff on changes and standards.
  • Communication: Liaise with department heads and other county officials regarding IT practices and actions.
  • Security Assessment: Review hardware, software, and services for security issues, ensuring proper security measures are included in RFPs and meet the county’s business needs.

Knowledge, Skills, and Abilities:

  • Technical Expertise: Comprehensive understanding of ICT concepts including enterprise networking, distributed systems, relational databases, open-source systems, and server/client operating systems.
  • Public Administration: Familiarity with public administration and management principles.
  • Project & Budget Management: Proficient in technical project management, budget oversight, and contract management.
  • Supervisory Skills: Skilled in administrative supervision and directing departmental goals, objectives, policies, and procedures.
  • Communication Skills: Strong oral and written communication abilities.

Qualifications:

  • Education: Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, Business Administration, Engineering, or a related field from an accredited institution.
  • Experience: Minimum of five years of experience in management information systems, systems analysis, programming, or related technical fields, including at least three years in a managerial role. Equivalent combinations of education and experience will be considered.