Desktop Support Engineer
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
This role is onsite 5 days a week onsite in Menlo Park, CA. It is a long term, on-going contract opportunity.
We are looking for experience with Windows, Active Directory and Ticketing system experience.
Must-haves
-3+ years experience as a Desktop Support Technician
-Experience troubleshooting both hardware and software issues
-White glove deskside support
-Experience with a Windows environment
Plusses
-Financial industry background
Day-to-Day
Insight Global is seeking a Desktop Support technician to join the team with one of our financial clients located in Menlo Park, California. You will be joining a team of 4 other individuals who support the 150 users onsite in this location, as well as a few other locations remotely. It will be a combination of both deskside and over the phone support for executives, managers, support staff, and anyone across the firm who needs assistance. You will be handling level 2 troubleshooting, both hardware and software support. We are looking for someone with both great technical knowledge and customer service skills.
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