Physical Security Systems Analyst
6 days ago
Physical Security Systems Analyst
Manager Call:
Required to train a month and need to be onsite for training more and then can move to hybrid with Tuesday and Wednesday onsite
- Helping manager deal with all the physical technologies (Card readers and backend equipment thats supports)
Looking for someone in Physical security experience
Use Access control - Card reader - uss Secure9000
Avigilon cameras
- Will be verifying equipment and working with vendors and communication and testing equipment with them to make sure everything is working correctly
Day to day:
When at office - go through and check equipment to verify any offline and check in and troubleshooting, clean things up, work directly with vendors on updates of cameras or pan refresh.
Administrative work - Updates and maintenance to applications
Intends to be a Contract to hire but 2025 budget unknown for Fulltime at this time
We are seeking a motivated and adaptable Physical Security Systems Analyst to join our team, supporting the maintenance, implementation, and modernization of NiSource's physical security systems. This role involves hands-on work with security equipment, troubleshooting, implementing end-of-life replacement strategies, supporting service calls, and acting as a key support to the Lead Analyst. The ideal candidate is proactive, detail-oriented, and capable of taking ownership of various tasks related to physical security technology, standards, and upgrades.
Key Responsibilities:
- Assist in the replacement and implementation of end-of-life security equipment, including cameras, access control systems, and alarm systems.
- Respond to service calls and support the maintenance and troubleshooting of physical security systems to minimize downtime.
- Address and resolve system issues, ensuring security systems are consistently operational.
- Serve as a backup to the Lead Analyst, stepping in to handle critical responsibilities, ensuring continuity of projects and system oversight during times of absence.
- Assist in updating and maintaining security system standards and associated documentation, ensuring they align with best practices and the latest technology advancements.
- Assist in evaluating, developing, and testing new technologies and innovations in physical security.
- Participate in proof-of-concept testing and help identify the suitability of new solutions for deployment across NiSource.
- Provide on-site support for the implementation of new technologies and equipment upgrades across various NiSource locations, ensuring successful deployment.
- Participate in physical and software-based equipment audits, ensuring all equipment is appropriately labeled and performing battery replacements where necessary.
- Maintain accurate and up-to-date records for installations, upgrades, audits, and service activities.
- Contribute to reports on project status, equipment health, and other metrics as required.
- Work collaboratively with Facilities, Security, IT teams, and integrators (such as PSI and SDI) to support project execution and alignment with timelines.
- Ensure reliable alarm data and provide assistance in fine-tuning system configurations, thereby improving the responsiveness of the Security Operations Center and reducing unnecessary notifications.
- Provide continual support during outages, patches, and system changes, Contribute to the annual equipment refresh cycle, prioritizing and assisting in the replacement of outdated equipment to maintain optimal system functionality.
- Coordinate with vendors and manufacturers for equipment support, warranty claims, training, and troubleshooting.
- Create and refine quick reference guides, training materials, and documentation for internal teams to improve efficiency and enable self-resolution of common issues.
- Participate in site walks, security audits, and on-site evaluations to ensure adequate security coverage. Provide recommendations for improvements and assist with best practice implementation.
Qualifications:
- Associate's or Bachelor's degree in Information Technology, Cybersecurity, or a related field, or equivalent work experience.
- 2-4 years of experience in physical security systems, access control, surveillance, or a similar field.
- Experience with physical security technologies such as access control systems, surveillance systems, and alarm systems (e.g., CCure 9000, Avigilon).
- CCure 9000 certification required.
- Ability to troubleshoot technical issues and provide efficient solutions.
- Strong organizational and documentation skills.
- Willingness to travel to NiSource sites as needed.
- Effective communication skills and the ability to work in a team environment.
Preferred Skills:
- Knowledge of Avigilon, Software House, or similar security systems.
- Experience working with service integrators such as PSI and SDI.
- Familiarity with updating and implementing security standards.
- Ability to work independently and proactively in a fast-paced environment.
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