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Quality Manager
3 months ago
Job Title: Quality Manager
Company: Triad Technologies
Location: Bloomingdale, IL
Overview:
The Manager of Quality Assurance & Compliance is responsible for monitoring and maintaining high-quality standards throughout the organization. This role involves overseeing processes, analyzing data, and collaborating with internal and external stakeholders to ensure compliance with ISO 9001:2015 requirements.
Key Responsibilities:
Quality Management System (QMS) Oversight:
- Understand the needs of interested parties (e.g., customers, suppliers) and determine their requirements.
- Maintain up-to-date information on interested parties.
- Establish and continually improve QMS processes based on ISO 9001:2015 guidelines.
- Ensure process flow mapping is accurate and track continual improvement.
Customer Focus and Product Conformity:
- Identify risks and opportunities that may affect product conformity.
- Manage risks and opportunities related to product quality.
- Collaborate with relevant teams to address customer needs effectively.
- Manage Compliance Regulatory Reporting (outsourced)
Responsibility and Authority:
- Assign responsibility and authority for QMS activities (e.g., ensuring conformance, promoting customer focus, reporting on QMS performance).
- Act as a point of contact for QMS-related matters.
Quality Objectives:
- Monitor established quality objectives.
- Report quality objective progress to top management.
Internal and External Communication:
- Communicate well with customers, suppliers, and coworkers regarding quality matters.
- Facilitate effective communication within the organization.
Nonconformity and Corrective Action:
- Manage nonconformity and corrective action processes.
- Ensure timely resolution of quality issues.
Qualifications:
- Bachelor’s degree in a relevant field (e.g., Quality Management, Engineering, Business).
- Certification in Quality Management (e.g., Certified Quality Manager, Certified Quality Auditor) is advantageous.
- Proficiency in ISO 9001:2015 standards and quality management principles.
- Strong analytical skills and attention to detail.
- Excellent communication and leadership abilities.
Experience:
- Minimum 5 years of experience in quality assurance or related roles.
- Previous experience in an ISO 9001:2015 certified environment.
- Experience with QT-9 (QMS Software), Epicor Profit 21 (ERP) preferred.
Additional Notes:
- The Manager of Quality Assurance may collaborate with cross-functional teams, including production, supply chain, and quality control.
- Regular audits and process reviews are essential to maintain compliance with ISO standards.
