Technical Sales Support Engineer
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Kelly is hiring a Technical Sales Support Engineer for one of our clients in Milton, GA
- 1st, 8-5 (flexible)
- Temp to perm (Plan to roll into full time lead/supervisor role)
- Pay: $35-$41/hr
Job Responsibilities
- Handle technical service inquiries, phone and e-mail requests coming from customers, sales and marketing teams
- Create customer (internal and external) facing documentation of a technical nature including but not limited to technical data sheets, declarations of compliance and letters of attestation
- Support the completion of corporate account bids and cross references
- Support the completion of customer questionnaires, delegating where appropriate to subject matter experts (SME’s), and ensure accurate and timely completion
- Work with cross-functional team members within quality, regulatory, sustaining engineering, and marketing to support completion of custom customer requests
- Maintain accurate records of the support provided
- Handle special project assignments as needed
- Develop, maintain , and train users on product technical sheet database
Required Skills
BS in Engineering discipline +3 years experience
Has general experience fulfilling customer technical requests for information
Maintain accurate records
Experience working with customers and cross-functional teams
Familiarity with FDA and medical device regulation
MS Office
Preferred Skills
Experience in a technical/quality role supporting medical devices
Attention to detail
Strong communication skills, both written and verbal
Self-starter and ability to work independently
Strong background in materials regulatory compliance
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