Technical Sales Support Engineer

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Milton, United States Kelly Science, Engineering, Technology & Telecom Full time

Kelly is hiring a Technical Sales Support Engineer for one of our clients in Milton, GA


  • 1st, 8-5 (flexible)
  • Temp to perm (Plan to roll into full time lead/supervisor role)
  • Pay: $35-$41/hr


Job Responsibilities

  • Handle technical service inquiries, phone and e-mail requests coming from customers, sales and marketing teams
  • Create customer (internal and external) facing documentation of a technical nature including but not limited to technical data sheets, declarations of compliance and letters of attestation
  • Support the completion of corporate account bids and cross references
  • Support the completion of customer questionnaires, delegating where appropriate to subject matter experts (SME’s), and ensure accurate and timely completion
  • Work with cross-functional team members within quality, regulatory, sustaining engineering, and marketing to support completion of custom customer requests
  • Maintain accurate records of the support provided
  • Handle special project assignments as needed
  • Develop, maintain , and train users on product technical sheet database


Required Skills

BS in Engineering discipline +3 years experience

Has general experience fulfilling customer technical requests for information

Maintain accurate records

Experience working with customers and cross-functional teams

Familiarity with FDA and medical device regulation

MS Office


Preferred Skills

Experience in a technical/quality role supporting medical devices

Attention to detail

Strong communication skills, both written and verbal

Self-starter and ability to work independently

Strong background in materials regulatory compliance



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