Current jobs related to Sr. Service Manager - New Braunfels - Briggs Industrial Solutions

  • Benefits Manager

    1 month ago

    New York, New York, United States WEST SIDE FED SR Full time

    Job Title: Benefits ManagerAt WEST SIDE FED SR, we are seeking a highly skilled Benefits Manager to join our Human Resources team. The successful candidate will be responsible for the administration of all benefit programs, including employee communication, day-to-day benefit administration, and working closely with our HR Partners, Payroll, Health Benefits...

  • Benefits Manager

    2 weeks ago

    New York, New York, United States WEST SIDE FED SR Full time

    Job Title: Benefits ManagerAt WEST SIDE FED SR, we are seeking a highly skilled Benefits Manager to join our Human Resources team. The successful candidate will be responsible for the administration of all benefit programs, including employee communication, day-to-day benefit administration, and working closely with our HR Partners, Payroll, Health Benefits...

  • Benefits Manager

    3 weeks ago

    New York, New York, United States WEST SIDE FED SR Full time

    Job Title: Benefits ManagerAt WEST SIDE FED SR, we are seeking a highly skilled Benefits Manager to join our Human Resources team. The successful candidate will be responsible for the administration of all benefit programs, including employee communication, day-to-day benefit administration, and working closely with our HR Partners, Payroll, Health Benefits...

  • Property Manager

    2 weeks ago

    New York, United States WEST SIDE FED SR Full time

    Job Title: Property ManagerAt WEST SIDE FED SR, we are seeking a highly skilled Property Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day management of our residential properties.Key Responsibilities:Building Management: Supervise maintenance, administrative, and compliance staff,...

  • Property Manager

    1 month ago

    New York, United States WEST SIDE FED SR Full time

    Job SummaryWe are seeking a highly skilled Property Manager to join our team at WEST SIDE FED SR. As a Property Manager, you will be responsible for overseeing the day-to-day operations of our properties, ensuring that they are well-maintained and that our residents receive excellent service.Key ResponsibilitiesSupervise and manage the maintenance,...

  • Kitchen Assistant

    1 week ago

    New York, New York, United States WEST SIDE FED SR Full time

    Job Title: Kitchen Assistant - Food Preparation and ServiceJob Summary:We are seeking a skilled Kitchen Assistant to join our team at WEST SIDE FED SR. As a key member of our food service team, you will be responsible for assisting in meal preparation, serving, and clean up.Key Responsibilities:Assist in preparing breakfast and dinner for up to 85...

  • Sr. Resident Manager

    12 hours ago

    New York, United States Hays Full time

    A Property Management Leader in NYC's Real Estate Industry is seeking a Sr. Resident Manager to oversee a team a portfolio of 4 buildings including 3 Resident Managers and 300 total luxury rental units in Manhattan. My client is seeking an experienced leader with strong mechanical skills and polished customer service to manage 3 Resident Managers and a large...

  • Building Maintenance Manager

    2 months ago

    New York, New York, United States WEST SIDE FED SR Full time

    Job Title: Building SuperintendentWest Side Fed SR is seeking a highly skilled and experienced Building Superintendent to join our team. As a key member of our facilities management team, you will be responsible for ensuring the upkeep and maintenance of our Fania/Westbourne location.Key Responsibilities:Equipment Maintenance: Monitor and maintain water and...

  • Benefits Manager

    4 weeks ago

    New York, New York, United States WEST SIDE FED SR Full time

    Job Title: Benefits ManagerThe Benefits Manager is responsible for the administration of all benefit programs, including employee communication, day-to-day benefit administration, and working closely with HR Partners, Payroll, Health Benefits Broker, and other external partners to manage existing benefit programs and research and propose annual renewal...

  • Benefits Manager

    2 weeks ago

    New York, New York, United States WEST SIDE FED SR Full time

    Job SummaryThe Human Resources Benefits Manager is responsible for the administration of all benefit programs, including employee communication, day-to-day benefit administration, and collaboration with HR Partners, Payroll, Health Benefits Broker, and other external partners to manage existing benefit programs and research and propose annual renewal...

  • Building Maintenance Manager

    1 week ago

    New York, New York, United States WEST SIDE FED SR Full time

    Job Summary: We are seeking a highly skilled and experienced Building Maintenance Manager to join our team at WEST SIDE FED SR. The successful candidate will be responsible for ensuring the proper upkeep and maintenance of our facilities, providing a safe and well-maintained environment for residents and staff.Key Responsibilities:Oversee all maintenance and...

  • Sr SAP Business Analyst

    3 months ago

    New Braunfels, United States Rush Enterprises Full time

    The Sr. SAP Business Analyst is responsible for defining detailed requirements, analyzing business needs, and validating SAP solutions with appropriate business stakeholders. Rush Enterprises, Inc. opens the door to the world of opportunity. We are a part of the largest network of commercial vehicle dealerships in North America representing truck and trailer...

  • Product Manager Sr.

    2 weeks ago

    New York, New York, United States PNC Full time

    Job Title: Product Manager Sr.At PNC, we are seeking a highly skilled Product Manager Sr. to join our Treasury Management Product organization. This role will be responsible for driving business and financial results through the selection, design, development, and promotion of new and existing products or experiences.Key Responsibilities:Develop and execute...

  • Leasing Specialist

    2 weeks ago

    New York, New York, United States WEST SIDE FED SR Full time

    Job SummaryThe Leasing Specialist is a key member of the Leasing & Compliance team at WEST SIDE FED SR. This role reports to the Assistant Director of Compliance and works closely with colleagues and Building Management to achieve a high success rate in leasing and rental subsidy tasks.ResponsibilitiesSupport the rental subsidy application process, including...

  • Building Maintenance Manager

    2 months ago

    New York, New York, United States WEST SIDE FED SR Full time

    Job SummaryWe are seeking a highly skilled and experienced Building Maintenance Manager to join our team at WEST SIDE FED SR. As a key member of our facilities team, you will be responsible for ensuring the upkeep and maintenance of our buildings, providing a safe and well-maintained environment for our residents and staff.Key ResponsibilitiesBuilding...

  • Sr SAP Business Process Analyst

    2 days ago

    New Braunfels, United States Rush Enterprises Full time

    Job Description The Sr. SAP Business Analyst is responsible for defining detailed requirements, analyzing business needs, and validating SAP solutions with appropriate business stakeholders. Rush Enterprises, Inc. opens the door to the world of opportunity. We are a part of the largest network of commercial vehicle dealerships in North America representing...

  • Sr Manager Business Services Operations

    2 months ago

    New Berlin, United States Landmark Credit Union Full time

    NATURE AND SCOPEThis position reports to the VP, Business Services Operations. Responsible for overseeing the Business Services Loan Processing and Loan Administration teams. This role involves providing expertise and training on all loan documentation matters, including those related to complex ownership structures, various loan types, and securitization....

  • Front Desk Associate

    2 weeks ago

    New York, New York, United States WEST SIDE FED SR Full time

    Job SummaryWe are seeking a highly motivated and compassionate Front Desk Associate to join our team at WEST SIDE FED SR. As a key member of our front desk team, you will play a vital role in providing exceptional support to our residents and ensuring the smooth operation of our facilities.Key Responsibilities:Monitor the well-being of residents and respond...

  • Private Bank Client Services Associate Sr.

    2 days ago

    New York, United States Flagstar Bank Full time

    The Private Bank Client Services Sr Associate provides Clients with high quality, prompt, and professional financial services in accordance with the rules, regulations and guidelines of the bank. Reviews and processes a variety of customer service tr Client Service, Associate, Private, Customer Service, Relationship Manager, Operations Analyst, Retail,...

  • Service Manager

    1 month ago

    New Braunfels, United States Allied Orion Group Full time

    Job DetailsLevel Entry Job Location The Sophie - New Braunfels , TX Position Type Full Time Job Category Service/Maintenance Description Our national multi-family management company seeks an experienced Service Manager with a "Whatever it Takes" attitude to be responsible for overseeing the physical property, general maintenance repairs, and apartment...

Sr. Service Manager

3 months ago

New Braunfels, United States Briggs Industrial Solutions Full time

At Briggs Industrial Solutions, our team members and our culture are just as important to the company as serving our customers. We believe our team members are the key to our success and we pride ourselves in hiring the highest quality people, placing emphasis on safety, ethics, integrity and respect. We are an ESOP-owned company with a customer-first focus. We realize the decisions we make about investments and operating practices ultimately affect the lives of our co-workers, families and business partners. And like those who went before us, every one of us takes that responsibility seriously.

Businesses: Briggs Equipment, Briggs Earth & Ag, Briggs Truck & Rail, Briggs Warehouse Solutions

Mission Statement: Keep business moving by being proactive, accessible, knowledgeable and above all else safe.


Value Proposition: We are an ESOP-owned company with a customer-first focus. Our solutions experts help keep your business moving by being proactive, accessible, knowledgeable and safe.


Values: Balance, Respect, Integrity, Growth, Grit, Safety

Competitive benefits:

  • 401(k)
  • Educational Assistance
  • Employee Assistance Program (EAP)
  • Employee Stock Ownership Program (ESOP)
  • Hands On and Virtual Training
  • Paid Holidays
  • Paid Time Off
  • Profit Sharing


Simply stated, Briggs team members strive to do the right thing by exceeding the expectations of each other, our customers and our community.

POSITION PURPOSE:

The Sr. Service Manager provides the vision, direction and support to ensure customer satisfaction while maintaining company profitability through defined empowerment and supervision of the Service Department and its team members. Ensure a safe working environment through partnership with leadership and the Director of Environmental Health & Safety to report such issues. Ensures all Briggs Equipment standards are adhered to and executed consistent with company direction.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

1. Manage the strategic direction of the branch Service Department, while providing leadership to all Branch Service team members, to include the service department financial performance (P&L), training, safety, department processes, customer services & pricing, vendor products/systems and equipment awareness

2. Lead safety meetings, ensure near miss reporting policy compliance and partner with the Safety Department to investigate safety incidents

3. Coach and develop direct reports on employee relation issues, to manage customer orders and repairs, ensure proper job openings, quote completion, job changes, closing and invoicing

4. Motivate the Service Department to perform at a high level and ensure accountability of them to include quality and efficiency

5. Monitor & manage the selection, hiring, development, training and new hire procedures

6. Manage the communication and relationships with customers by building trust and ensuring customer satisfaction through regular customer visits

7. Practice positive customer conflict resolution strategies to mutually benefit the Company & Customer

8. Serve as liaison between Briggs Equipment, its customers, and manufacturers, in problem resolution while maintaining profitability

9. Manage and maintain a fleet of road service and delivery vehicles for maximum performance and controlled expense while meeting federal and local DMV requirements

10. Represent the Service Department’s brand and gain additional Service revenue through support of Account Managers

11. Provide support for HY Fleet Management program by ensuring process compliance and maximum profitability

12. Manage department needs associated with maintaining supplies, uniforms, building maintenance, and equipment, within budgeted guidelines and as demands are presented

13. Performs other related duties as assigned

MINIMUM QUALIFICATIONS

Basic Knowledge & Competencies:

• Knowledge of business and management principles

• Ability to develop direct reports through coaching and reinforcement (Hard Skills/Soft Skills)

• Mechanical aptitude and technical knowledge preferred

• Excellent verbal and written communication skills are required for this position

• Excellent intrapersonal, customer service, math, reading comprehension and problem solving skills

• Proficient with Microsoft Outlook, PowerPoint, Excel, and Word

Previous Experience/Education:

• Bachelor’s Degree or equivalent experience preferred

• High School Diploma or G.E.D. required

• 5+ years management experience in forklift repair or related industry preferred

PHYSICAL REQUIREMENTS

• Standing, walking, lifting, twisting and bending on a frequent basis

• Ability to lift up to 40 pounds