Business Operations Manager

2 weeks ago

Rancho Cordova, United States Solidigm Full time

Company Description

Join a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, California, Solidigm combines elements of an established, successful technology company with the spirit, agility, and entrepreneurial mindset of a start-up. In addition to the U.S. headquarters and other facilities in the U.S., the company has international presence in Asia, Europe, and the Americas. Solidigm will continue to lead the world in innovating new Memory technologies with aspirations to be the #1 NAND memory company in the world. At Solidigm, we view problems as opportunities to define innovative solutions that hold the power to change the world and unleash the potential technological needs that the future holds. At Solidigm, we are One Team that fosters a diverse, equitable, and inclusive culture that embraces individual uniqueness and empowers us to bring our best selves to deliver excellence in support of Solidigm's vision and mission to be the go-to partner for optimized data storage solutions. You can be part of the takeoff of an innovative business that develops cutting-edge products, delivers strong business value for customers, provides an engaging workplace for its employees, and serves a greater impact on the world. This is a golden opportunity for the right applicant to join us and help design, build, and lead Solidigm. We want a diverse team of dedicated professionals who will not just be Solidigm team members but contribute to how we shape the future of the organization. We are seeking applicants who will grow and thrive in our culture; be customer inspired, trusting, innovative, team-oriented, inclusive, results driven, collaborative, passionate, and flexible.


Job Description

Business Operations Manager is responsible for leading team of supply chain analysts and supply chain analyst managers that act as the communication conduit between the customer sales team and the factory facing teams to optimize revenue/supply and achieve mutual financial objectives. They need to understand the end-to-end supply management related to product roadmap, demand, supply, backlog, inventory, daily customer issues like logistics and have strong experience working and negotiating directly with internal and external stakeholders – to include contract management.


Responsibilities will include but not limited to:

  • Manage teams who are responsible for demand forecast accuracy in alignment with supply.
  • Lead visibility into customer data like production plan, inventory, sales out data and provide product mix or supply guidance through customer collaboration.
  • Drive team towards continuous improvements for system, business process, tools, and reports (visual analytics tools such as PowerBI is a primary focus).
  • Interface and form close partnerships with customers and internal executive sales and strategic stakeholders to drive leadership direction.
  • Manage the world-wide customer geo demand process and strategic allocations + key deal support management across sales and operations
  • Driving development of a world class Customer Operations team


Qualifications

  • Excellent communication and collaboration skills to provide clear and detailed updates to senior management
  • Ability to lead a team that synthesizes complex data into clear, actionable conclusions
  • A go getter with can-do approach and attitude, willingness to take informed risks in order to achieve desired organization goals
  • Ability lead a team that quickly digest problems and drive solutions across a broad and experienced stakeholder base
  • Innovative and self-directed, willing to go above and beyond
  • Flexible, with the ability to drive a team that embraces change in a fast-paced environment
  • Ability to drive win-win negotiations internally and at the customer to include contractual terms where needed


Additional Information

For California, Colorado, New York, Washington, and remote roles: The compensation range for this role is $121,260 to $203,620. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

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