Service Manager

2 months ago

Charlotte, United States TWC Services, Inc. Full time

TWC Services, Inc., is an industry leader in Commercial Refrigeration, Air Conditioning and Commercial Cooking Equipment. What makes us world class? We put our employees first Hiring great people has made us the best place to work, and we have over 115 years of experience. So why should you consider making a career move to TWC Services? We offer an outstanding safety record, a management team that will help you achieve your career goals and an exceptional benefit package. With 27 offices in the Southeast and over 400 Technicians, we are looking for you to help us be the best service company in the region. It is time for you to put your knowledge to work and start building a career


We are seeking an experienced Service Manager. MUST have EXTENSIVE experience in the trade. Responsibilities include but not limited to; Supervising the Service Technicians, providing support to the Branch Manager, and Sales Department. Normal working hours are 7:00AM to 5:00PM and must be available after hours to handle any customer or job issues (if needed), must ensure that all work is done within budget, must have good follow-up and judgment. Candidate would also answer and enter service calls into the dispatch board, gathering data to quote repairs and projects to customers.


Qualifications:

  • 5+ years’ experience with commercial HVAC, Refrigeration & Ice Machines
  • 3+ years supervising technicians preferred
  • Maintain strong customer service and thorough communication with customers
  • Diagnose and repair commercial cooking equipment is a plus
  • EPA certified
  • A team player with quality craftsmanship and a good attitude
  • Good driving record with a clear background check and drug screen
  • Be available for on-call duty
  • Attend monthly safety training and adhere to all safety policies and procedures
  • Demonstrate efficient and effective problem-solving skills
  • Stable Work History


We Offer:

  • Paid holidays
  • Health, dental and vision insurance
  • Growth potential with a stable company
  • Paid vacation
  • Health club reimbursement
  • Wellness plan with lifestyle spending account
  • 401k with company match and profit-sharing
  • Continuing education and advancement opportunities
  • Tuition reimbursement
  • Term, AD&D and Dependent Life insurances
  • Prepaid Legal


TWC Services Inc., is a service-industry leader in Commercial Refrigeration, Air Conditioning and Commercial Cooking Equipment operating under a people-first approach. With roots dating back to 1906, TWCSI has expanded to over 30 locations and counting throughout the southern United States, with Corporate Headquarters in Des Moines, IA.


TWC Services, Inc is an EOE, including disability/vets.

TWC Services, Inc participates in E-Verify.

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