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ICS Network Administrator
2 months ago
SYSTEMTEC is seeking a certified Salesforce Consultant for a long-term assignment at our client in Columbia, S.C. In this role, the Salesforce Consultant will play a pivotal role in the daily maintenance, enhancement, and integration of our Salesforce instance. You will be responsible for managing user changes, monitoring workflow queues, and performing various administrative functions to support our business operations. Additionally, you will have the opportunity to work with external integrations, including AWS Connect, ServiceNow, and Azure AD, to ensure seamless data flow and system connectivity.
Required Qualifications of the Sales Consultant:
- Applicants must be authorized to work in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.
- Salesforce Administrator certification (e.g., Salesforce Certified Administrator.)
- 5 years of experience as a Salesforce Administrator, with a strong focus on daily maintenance tasks.
- Strong problem-solving skills and attention to detail.
- Excellent communication and collaboration abilities.
Responsibilities of the Sales Consultant:
- Create, modify and deactivate user accounts, profiles, and permission sets as needed. Ensure user access and security are maintained according to best practices.
- Create and manage sandbox environments for development, testing and quality assurance purposes. Collaborate with the development team to promote code modifications and updates between environments.
- Workflow monitoring: monitor workflow queues and automation processes to ensure they are functioning as intended. Troubleshoot and resolve and workflow-related issues promptly.
- Collaborate with teams responsible for external integrations, such as AWS connect, service now, and azure ad. Configure and maintain these integrations to ensure data synchronization and system interoperability.
- Identity provider configuration: configure and maintain identity providers with a focus an azure ad, for authentication and single sign on (SSO) functionality within salesforce. Ensure secure and efficient access management.
- Maintain comprehensive documentation of salesforce configurations, processes and customizations. Provide training and support to end users as needed.
Preferred Education, Experience, & Skills of the Salesforce Consultant:
- Practical experience in creating and managing Salesforce sandbox environments.
- Proficiency in promoting code modifications and updates between Salesforce environments.
- Familiarity with external integrations, including AWS Connect, ServiceNow, and Azure AD.
Work Location: Columbia, SC- (Hybrid/Remote)
Compensation / Benefits:
Full-Time Employment means a competitive salary, PTO, holidays, health, dental, 401K