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Quality Manager

4 months ago

Dickson, United States Shiloh Industries Full time

Company Overview:

Dura-Shiloh is inspired to play a lead role in advancing safe, sustainable, and innovative mobility. Our Agile focus on product innovation and process efficiency builds expertly crafted lightweight products and mechatronic systems that deliver superior function and value.

Success is only created through the well-being of our customers, our people, and our plant. Our world continues to become more connected with mobility at the forefront of innovation. As vehicles transform to lightweight and electric platforms, Dura-Shiloh will continue to inspire and lead.

To learn more about our company, visit durashiloh.com

Our benefits include bonuses; healthcare; insurance benefits; retirement programs; paid time off plans; family and parenting leaves; tuition reimbursement; service and performance awards as well as various social and recreational activities.

Who we want:

  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data, and insights to drive continuous improvement.
  • Business-oriented evaluators. People who effectively interpret information to demonstrate the effects of business initiatives, regulations, management, and leadership teams.

Summary:

The Quality Manager is responsible for the development, implementation, maintenance, and improvement of the Quality System to assure that the products manufactured and services provided meet customer requirements. The Quality System must be aligned with the corporate Quality System and meet the automotive quality standard as well as the required and applicable customer specific requirements.

Essential Duties and Responsibilities include the following.

  • Safety
  • Lead by example in the practice of safe behaviors
  • Ensure Quality team members abide by company EHS policies/procedures and promote the EHS discipline throughout the organization
  • Quality
  • Works with Engineering and Program Management on advance quality planning of future programs and ensures that customer and supplier requirements are met through the customer approval process (PPAP) and ensures that all special characteristics identified during product development are monitored using statistical techniques throughout the manufacturing process.
  • Manages supplier base for both purchased components and raw material. Drive continuous improvement post S.O.P. Supplier Development and Quality performance. This includes leading the corrective action processes for Supplier issues
  • Manage corrective action process and assist QE’s as needed to drive problem resolution and sustain improvements
  • Lead process for control of non-conforming material through material reviews, timely disposition of suspect product, and follow-up to drive corrective actions
  • Manage PPAP process and improve 1st time approval rate
  • Participate in Advance Quality Planning
  • Ensure gage qualification, calibration, approval and control is managed
  • Manage audits – customer, 3rd party, and internal – through scheduling, task assignments, preparation and required corrective actions Act as a liaison with customers on quality or other customer satisfaction related issues
  • Ensure quality control points are effective, including incoming inspection, first piece and in-process inspection, final inspection, and dock audit
  • Report on the performance/effectiveness of the quality system, including Management and Leadership, for review and as a basis for continual improvement of the quality system
  • Plan, promote, and organize training activities related to product quality
  • Support efforts to minimize product and process variability
  • Work within customer online portal
  • Other duties as assigned
  • Personnel Management
  • Manage the Quality team members through assignments, performance appraisals, technical guidance and support as well as provide coaching and counseling
  • Interview and hire candidates for the Quality team to ensure staffing levels and skills are sufficient to accomplish facility and company goals/objectives

Supervisory Responsibilities

  • Supervise, coordinate and coach the activities of the quality department
  • Evaluate and address employee performance issues while ensuring employees are following the proper operating procedures, safety alerts and quality alerts alike.
  • Ensure employees are trained to safely and properly perform their duties.

Education and/or Experience

  • Requires a Bachelor’s Degree in a technical field or equivalent experience in a technical or quality function. Prefer engineering degree in Mechanical, Industrial, or Manufacturing and/or ASQ certification as CQE or CQM.
  • Requires 2 to 5 years as a Quality Manager or 7 years of hands-on experience as a Manufacturing Quality Engineer. Experience must include practicing and implementing Quality Tools & Techniques in a manufacturing environment.


Skills and Abilities

  • Proficient in Core Quality Tools - APQP, PPAP, MSA, SPC
  • Problem Solving tools such as 8D, 5 Why, Cause and Effect, etc.
  • Ability to manage people and projects
  • Excellent written and oral communications skills to successfully communicate with people at all organizational levels
  • Knowledgeable in training techniques
  • Effective interpersonal skills, including listening and persuasion
  • Experienced in quality system and process audits
  • Working knowledge of Six Sigma concepts
  • Working knowledge of Geometric Dimensioning and Tolerancing (GD&T)
  • Data collection and statistical analysis; Minitab preferred
  • Knowledge of processes used in manufacturing facility, customer facilities, and supplier facilities

Certificates, Licenses, and Registrations

  • American Society for Quality certification (CQE, CQA, CQM, or CMI and CQT) preferred
  • Six Sigma Black Belt preferred


What you will enjoy:

  • Culture that supports teamwork to deliver results.
  • 10% quarterly bonus program
  • Workplace where teams care about each other and your voice is heard.
  • Learning and development opportunities.
  • 401(k) program with 4% company match
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Relocation assistance
  • Retirement plan
  • Vision insurance

Equal Employment Opportunity

Dura-Shiloh is an Equal Opportunity and Affirmative Action Employer. Shiloh is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.