Help Desk Support Technician
4 weeks ago
TITLE: User Support Technician
LOCATION: Marlborough Campus, MA - SHIFT HOURS: 8am-5pm – ONSITE/No remote
DURATION: 6 months
REQUIRED:
*EDUCATION: HS Diploma
*Helpdesk experience is a must
Responsibilities
• IT Help Desk support (On rotating basis with some after-hours coverage)
o Answer help desk phone calls
o Route help desk tickets to appropriate technicians or support groups
o Provide on the spot troubleshooting as time allows
o Provide walk up support
• Provide local support for the following systems (installation, upgrades, troubleshooting):
o PC/Laptop Hardware and Software
o Network Peripherals, Printers, Copiers
o Telephone System
o Enterprise/Business Applications
o Mobile devices
o Audio/Visual
• Maintain loaner laptops
• Hardware procurement, inventory, disposal support
• Account Management advanced support
Qualifications
• Windows 10 & 11 experience
• Microsoft Office 365 experience
• Working knowledge of Laptop/Desktop/Printer Hardware
• General Networking and Wireless skills
• PC/Laptop build and Imaging experience
• Active Directory and Microsoft Exchange/O365 experience
• Desktop support tools working knowledge
• Anti-Virus, Malware, Spam and other security remediation experience
• Ability to triage, troubleshoot, and resolve moderately complex PC/Network problems quickly and accurately; engage vendors as needed
• Ability to be an active participant and contributor on a professional IT Support Team
• Exceptional communication skills, telephone support skills, and interpersonal skills with a customer service focus
• Ability to plan/organize time and workload
• Ability to prioritize and escalate based on problem/issue severity
• Ability to follow standard process/procedures
• IT service management system experience required (ServiceNow experience a plus)
• MacOS experience desired
• Documentation and Knowledge base experience desired
• Ability to work assignments that are moderately complex in nature where judgement is required in resolving problems and making routine recommendations
• Mid-level position, all relevant experience considered, PC support experience required
-
Helpdesk Support Technician
1 week ago
Marlborough, United States Integrated Resources Full time100% onsite Hiring two temps 1st temp) strictly 6 months to cover an LOA. Will not be extended. 2nd temp) Goal to extend or convert Pay range for Level 1: *** ***/hour Manager is open to hiring someone at a Level 2, but prefer Level 1. Level 2 pay range is *** ***/hour. Please note submitting someone at the Level 2 rate will not guarantee an offer at that...
-
Helpdesk Support Technician
3 days ago
Marlborough, United States Integrated Resources Full time100% onsite Hiring two temps 1st temp) strictly 6 months to cover an LOA. Will not be extended. 2nd temp) Goal to extend or convert Pay range for Level 1: *** ***/hour Manager is open to hiring someone at a Level 2, but prefer Level 1. Level 2 pay range is *** ***/hour. Please note submitting someone at the Level 2 rate will not guarantee an offer at that...
-
Level 2 Desktop Support Technician
7 days ago
Marlborough, United States Pomeroy Technologies, LLC. Full timeJob DescriptionJob DescriptionNo Corp to Corp or other candidates from third party vendors will be considered.Looking for a Desktop Technician Level 26 month contract to hireLocation: Greater Boston areaHours: 8am – 5pm Monday through FridayInterview ASAP, Start ASAP Job Description:Handle general troubleshooting for OS/Driver and software...
-
Desktop Support Technician
2 days ago
Marlborough, United States Aptino Inc Full timeRole: Desktop Support Technician Location: Marlborough, MA Duration: 04 month Job Description: Desktop Support Technician: End User Support; Onsite Support for end users; Standard hardware and software troubleshooting; Thorough knowledge of Windows 10 and Windows 11 desktop Operating systems; Thorough knowledge of Microsoft desktop and cloud-based suite of...
-
Desktop Support Technician
4 days ago
Marlborough, United States Aptino, Inc. Full timeRole: Desktop Support TechnicianLocation: Marlborough, MA Duration: 04 monthJob Description:Desktop Support Technician: End User Support; Onsite Support for end users; Standard hardware and software troubleshooting; Thorough knowledge of Windows 10 and Windows 11 desktop Operating systems; Thorough knowledge of Microsoft desktop and cloud-based suite of...
-
Desktop Support Technician
4 days ago
Marlborough, United States Aptino, Inc. Full timeRole: Desktop Support TechnicianLocation: Marlborough, MA Duration: 04 monthJob Description:Desktop Support Technician: End User Support; Onsite Support for end users; Standard hardware and software troubleshooting; Thorough knowledge of Windows 10 and Windows 11 desktop Operating systems; Thorough knowledge of Microsoft desktop and cloud-based suite of...
-
Desktop Support Technician
1 day ago
Marlborough, United States Empower Professionals Inc Full timeRole: Desktop Support Technician Location: Marlborough, MA Onsite 12+ Months
-
Desktop Support Technician
7 days ago
Marlborough, United States Anetcorp India Pvt Ltd Full time**Role: Desktop Support Technician** **Location: Onsite - Marlborough, MA** **RESPONSIBILITIES**: **Job Type**: Contract Pay: $28.00 - $30.00 per hour Expected hours: 40 per week **Benefits**: - Flexible schedule Schedule: - 8 hour shift **Experience**: - Customer support: 1 year (preferred) - iOS: 1 year (preferred) - Windows: 1 year...
-
Desktop Support Technician
2 days ago
Marlborough, United States Diverse Lynx Full timeRole: Desktop Support Technician Location: Marlborough, MA - Onsite Job Type: Contract Job Description: Desktop Management - Infrastructure Services (IS) •Desktop support, Field services, Deskside, ITIS, Snow, , support, Reimages Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due...
-
Front Desk Agent
4 weeks ago
Marlborough, United States Hilton Garden Inn Marlborough Full timeJob DescriptionJob Description***$500 Sign-on bonus available***Do you miss people? Travel is back and the Hilton Garden Inn Marlborough is looking for people who like and miss people to join our team. We have built a culture based on communication, support, respect, teamwork, and empowerment. If you are just looking for another job, this isn't for...
-
Information Technology Specialist
7 days ago
Marlborough, United States Passion Dental Full timeThe Information Technology (IT) Specialist will monitor and update computer systems, assess and troubleshoot errors, promote digital security, and provide technical support to employees. The IT Specialist will also ensure all electronic systems are running effectively and efficiently to the Company’s needs. The IT Specialist reports directly to the Chief...
-
Information Technology Support Specialist
2 weeks ago
Marlborough, United States Hancock Associates Full timeIT Professional - Hancock AssociatesDue to continuing growth, Hancock Associates is looking for an IT Support Specialist to provide technical support for all of our locations. This position will be based in our Marlborough, MA office with some travel to regional offices, as necessary.We are looking for an ambitious IT expert to help maintain our computer...
-
Information Technology Support Specialist
2 weeks ago
Marlborough, United States Hancock Associates Full timeIT Professional - Hancock AssociatesDue to continuing growth, Hancock Associates is looking for an IT Support Specialist to provide technical support for all of our locations. This position will be based in our Marlborough, MA office with some travel to regional offices, as necessary.We are looking for an ambitious IT expert to help maintain our computer...
-
Desktop Support Specialist
7 days ago
Marlborough, United States Alpha Net Consulting LLC Full time**Desktop Support Technician**: **Primary Skills**: **Job Type**: Contract Pay: $27.00 - $30.00 per hour Schedule: - 8 hour shift - Monday to Friday Ability to Commute: - Marlborough, MA 01752 (required) Work Location: In person
-
Desktop Support Technician
4 weeks ago
Marlborough, United States Teamware Solutions Full time**Role name**: Analyst **Role Description**: Deskside Support **Competencies**: Desktop Management - Infrastructure Services (IS) **Experience (Years)**: 4-6 **Essential Skills**: Deskside Support **Desirable Skills**: Deskside Support **Country**: United States **Branch | City | Location**: TCS - Marlborough Marlborough, MA **Job Type**: Contract Pay:...
-
Senior Maintenance Technician
7 days ago
Marlborough, United States Danaher Corporation Full timeBe part of something altogether life-changing! Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological researc Maintenance Technician, Equipment Technician, Technician, Maintenance, Technical Support, Technology
-
Automotive Technician
1 week ago
Marlborough, United States Midas - AMG Enterprises Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryDental insuranceHealth insurance Thank you for considering Midas to continue your career. We are in need of a strong, motivated mid level technician at our Marlborough location. Previous experience, a positive attitude, and your own tools are required. We offer competitive pay and...
-
Laboratory Technician
4 weeks ago
Marlborough, United States Randstad Life Sciences US Full timeJob Title: Laboratory Technician IContract: 1 YearLocation: Marlborough, MA1st Shift- Onsite Monday - Friday (08:00:AM - 04:30:PM) Job PurposeThe purpose of the Analytical Laboratory Technician role is to conduct analytical testing on commercial, stability and non-routine samples. They are responsible for ensuring that all testing is carried out in...
-
Laboratory Technician
7 days ago
Marlborough, United States Randstad Life Sciences US Full timeJob Title: Laboratory Technician IContract: 1 YearLocation: Marlborough, MA1st Shift- Onsite Monday - Friday (08:00:AM - 04:30:PM) Job PurposeThe purpose of the Analytical Laboratory Technician role is to conduct analytical testing on commercial, stability and non-routine samples. They are responsible for ensuring that all testing is carried out in...
-
Automotive Technician A Level
1 week ago
Marlborough, United States Midas - AMG Enterprises Full timeJob DescriptionJob DescriptionBenefits:Competitive salaryDental insuranceHealth insurance401(k) matching Thank you for considering Midas as a place to continue your career. At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications...