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Transportation Planner

3 months ago

Englewood Cliffs, United States LX Pantos America, Inc Full time

Overview:

Our customer, LG Electronics USA, depends on consistent & sustainable logistics for their customers through apt Smartbench/TMS usage, rule driven operations and appointment scheduling flows. Transportation Planners are responsible for providing on-time visibility to carriers for coverage, real-time communication for on-time pickup, and unifying the warehouse & carrier for on-time shipping.

Primary Responsibilities

  • Download data and assess orders that are due/overdue and will be completed that night
  • Tender loads to carriers on-time in Smartbench
  • Schedule pickup appointments on time based on an equal hourly capacity
  • Release loads to Warehouse Management System on time
  • Follow up with carrier and warehouse to maximize on-time truck arrival & shipping
  • Follow up with carrier to secure same day or next day recovery
  • Relay delivery appointment reschedule requests on time
  • Validate events during transit, such as accessorial charges
  • Draft and submit daily closing report regarding missed pickups, recovery/rescheduling status, remaining overdue orders, and how to clear them out

Key Performance Indicators:

  • On-Time Tender Request
  • On-Time Pickup Appt Confirmation
  • On-Time Release to WMS
  • On-Time Truck Arrival
  • Same Day Recovery for Missed Pickups
  • Missed Pickup Rate
  • On-Time Reschedule Request

Requirements

  • Bachelor’s degree or equivalent preferred
  • Degree in Supply Chain Management or Logistics is a plus
  • 1+ years of experience in data entry
  • 3-4 years of customer service experience in logistics, transportation, supply chain or procurement
  • Able to work occasional overtime hours
  • Proficient in MS Excel (intermediate or better preferred)
  • Experience/knowledge with Supply Chain Management Systems (TMS, WMS preferred)
  • Strong verbal and written communication skills
  • Detail-oriented and team player
  • Strong problem-solving skills, critical thinking, and ability to prioritize tasks during time-sensitive situations


Benefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and PTOs/ paid holidays


Job Type: Full-time, Regular


Work Location:

111 Sylvan Avenue, Englewood Cliffs, NJ 07632


Hours: Monday to Friday, 04:00 PM – 01:00 AM (night shift)

Saturday (rotational morning shift), 10:00 AM – 5:00 PM