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Director of New Store Openings

2 months ago

Chicago, United States Infuse Hospitality Full time

Are you ready to be part of a dynamic team that shapes the future of dining experiences? Do you have a passion for managing projects that bring innovative food and beverage concepts to life? As the Director of New Store Openings, you will play a crucial role in overseeing the planning, execution, and completion of development projects, ensuring they are delivered on time, within scope, and budget.


Your expertise will be key in maintaining a structured project management framework and fostering seamless communication among our operations team, support team departments, client partners, contractors, etc. This is an excellent opportunity for creative thinkers who want to apply their knowledge and skills in a challenging and rewarding environment


Responsibilities include but are not limited to:


  • Project Oversight: Manage development projects through a robust project management system, ensuring comprehensive documentation and regular reporting. Responsible for ensuring compliance and adhering to Management Service Agreements by all parties.
  • Stakeholder Collaboration: Work closely with operations teams and other stakeholders to design concepts that prioritize excellent guest and operational experiences, aligning with concept prototypes.
  • Meeting Leadership: Lead development project meetings, including internal project reviews and client partner status updates, to ensure alignment and progress.
  • Risk Management: Conduct project risk assessments to mitigate potential budget impacts and delays.
  • Licensing: Coordinate with outside professional services regarding licensing. Ensure all new stores have secured all necessary licenses in a timely manner and are in compliance with local regulations and Company partner policies.
  • Task Coordination: Ensure timely completion of required tasks by all project team members, operations, and support teams.
  • Schedule and Pre-Opening Budget Enforcement: Implement and maintain detailed project schedules for each project. Responsible for managing the pre-opening budget to open the project timely and within budget.
  • Staffing Plan: Work with HR and Director of Operations to determine staffing needs and develop a plan for recruiting, hiring, and training for opening.
  • Marketing Plan: Work with Infuse Marketing team and client partners to develop a comprehensive marketing plan both pre- and post-opening.
  • Performance Measurement: Monitor and analyze project performance to drive efficiency improvements.
  • Issue Resolution: Address and resolve escalated issues promptly to maintain project momentum.
  • Organizational Support: Coordinate activities such as meetings, conference calls, travel, and logistics efficiently.
  • Adaptability: Perform additional duties and special projects as needed, adapting to changing business conditions and requirements.


Requirements & Skills:


  • Proven track record of success as a multi-unit regional or national level restaurant operator with significant pre-opening, opening experience from concept creation, marketing, GC, architectural bid oversight, selection, and management.
  • Bachelor’s Degree in Business, Hospitality, or similar subject preferred.
  • 5+ years of experience managing the opening of new restaurants required.
  • Project management certifications preferred.
  • Contract foodservice management experience a plus.
  • Experience coordinating multiple projects, vendors, and external stakeholders.
  • Ability to multi-task and establish priorities.
  • Ability to maintain organization in a changing environment.
  • Ability to use extensive working knowledge of all paperwork procedures necessary to complete the contract documents to obtain permits and prepare for construction.
  • Proficiency with Microsoft Office, especially in Excel
  • Excellent interpersonal skills
  • Excellent verbal and written communication skills and attention to detail