Retail Sales Consultant

1 week ago


Durham, United States Broad River Retail Full time

Who We Are


Broad River Retail, we are the largest and fastest-growing Ashley Furniture licensee in the Carolinas and Georgia with 33 brick-and-mortar stores. At Broad River Retail, we take pride in furnishing life’s best memories for our employees, customers, and our communities

We are invested in our capital. Our upbeat, lively, and performance-based culture promotes autonomy and, innovation and is driven by our 900+ workforce family. We take pride in our employees, as we believe that each person contributes directly to the growth and success of this Company.


We offer benefits, PTO, paid holidays, and a 401(K) with a company match We pay better than anyone in the country Earn six-figures We want the best talent, and we will reward the best talent handsomely Not because we have to… because we want to


Right now Broad River Retail is hiring full-time Home Furnishings Consultants and Sales Consultants to join our sales team at our Ashley store in several Raleigh-Durham Metro Area stores


Responsibilities

In this customer-facing retail sales position, our Retail Sales Consultants sell complete furniture solutions and sleep systems to our customers. We are devoted to helping individuals and families create something fresh and new in their homes: not just selecting furniture, but helping them design their living space as well as fitting them with the perfect sleep system to meet their needs. We are looking for motivated, money-driven sales professionals who are seeking an uncapped commission-based opportunity.


Retail Sales Managers are responsible for

  • Greeting guests upon arriving in our retail showroom, learning their motivation for their visit, and developing a lasting customer relationship
  • Presenting and discussing various home furnishing product options based upon your discovery of your prospective clients including lifestyle, needs, and goals during the sales consultation
  • Training and Coaching
  • Utilizing sales and upselling techniques
  • Marketing new sales, special events, and financing options
  • Assisting customers in financing, purchasing, delivery, and ultimate satisfaction
  • Increasing personal knowledge of products, sales techniques, and promotions through continuous professional training and development


Required Experience

You do not need retail furniture experience to be successful in this role, we look for individuals with a passion for customer service and sales. We provide a dynamic on-the-job training program to get our Retail Sales Consultants ready to succeed.


We do, however, look at the following:

  • Experience in 'high customer expectation' positions, such as sales, hospitality, and various retail environments
  • Entrepreneurial and team-oriented
  • Team Coaching and Sales Management experience
  • a coachable and self-directed learner who is always willing to learn
  • High energy 'people person', relentless in pleasing the customer
  • Professional, driven, positive, resilient, and achievement-focused
  • Detailed individuals with strong follow-up and follow-through
  • Excellent time-management
  • Strong interpersonal and communication skills: a great listener
  • Enjoys a fast-paced retail sales environment with the ability to work a flexible 40-hour work week including some nights and all weekends
  • Basic computer knowledge is required
  • A high school diploma is required
  • Essential Functions:
  • Computer skills/technology skills
  • Competent in the use of iPads and tablets
  • Exceptional communication skills both verbal and written
  • Mathematical skills


Physical Requirements

  • Extended and frequent periods of standing and walking
  • Frequent bending, twisting, kneeling


Benefits

  • We offer a Fantastic Benefits and Compensation Program
  • Generous, competitive commission and bonus plan for our Retail Sales Consultants with uncapped earning potential
  • Learning program consisting of classroom and on-the-job training segments, designed to help you learn at your own pace
  • Medical, dental, vision, life insurance, disability benefits, including dependent coverage
  • Paid vacation
  • Recognition and reward programs
  • 401(k) retirement savings plan with company matching
  • A host of other excellent benefits including a generous furniture discount



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