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Information Technology Analyst

5 months ago

Merrillville, United States TRADEBE Full time

This is a Hybrid position that can be based out of Merrillville, IN, Chicago, IL, or Meriden, CT.


Main Purpose


We are seeking a highly skilled and motivated IT Analyst with strong technical acumen. This role will be instrumental in creating business critical applications, overseeing infrastructure and IT operations initiatives, and spearheading the implementation and management of our data backup strategy.


Key job responsibilities


  • Maintain the Group Policy infrastructure based on policies and guidelines
  • Assist with implementing solutions for hardware and software using GPOs via Intune O365
  • Implement data backup, recovery, and disaster response plans, ensuring business continuity in case of data loss or system failures
  • Manage help desk ticket queue
  • Oversee small/medium sized infrastructure, operations, and optimization projects (e.g. implementation of backup strategies, data migration)
  • Aid in mobility management with vendor and management platform
  • Perform asset management, including tracking hardware and software inventory
  • Provide user support, document software issues encountered in production, analyze root causes, and debug issues
  • Provide the solution documentation and provide trainings to users and other IT team members
  • Research and resolve business application questions and issues
  • Coordinate the installation of computer applications and systems


Qualifications


  • Bachelor’s degree in Computer Science, Information Technology, or related field preferred
  • Solid understanding of software/hardware lifecycles and methodologies preferred
  • Excellent problem-solving and communication skills, with the ability to convey complex technical concepts to less technical stakeholders
  • Solution-oriented individual with strong analytical, logical and problem-solving skills
  • Knowledge of data backup, recovery, and disaster response planning



Why Tradebe is Right for You


  • Student loan repayment assistance
  • Medical (including telehealth), dental and vision
  • 401k Retirement match
  • Flexible spending accounts (FSA)
  • Health savings accounts (HSA)
  • Agency paid, basic life and AD&D insurance
  • Career ladders, professional development, and promotion opportunities
  • Leadership opportunities


Tradebe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law