Senior IT Systems Analyst

6 days ago


Merrillville, Indiana, United States NiSource Full time
About the Role

We are seeking a highly skilled Sr. IT Systems Analyst to join our team at NiSource. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our systems and applications.

Key Responsibilities
  • Participate in the solution of designs for small to medium-sized capabilities, upgrades, and disaster recovery exercises.
  • Develop and maintain relationships with key end-users to ensure timely resolution of systems issues.
  • Identify opportunities for continuous improvement and drive measurable results.
  • Support Service Provider and internal team achievement of Service Level Agreements.
  • Ensure systems documentation is kept up-to-date, including APM.
Requirements
  • Bachelor's Degree or equivalent experience.
  • 5+ years of experience in IT systems level support, such as service ownership (ITIL methodologies) or similar job duties.
  • 5+ years of experience in the application technology domain.
Preferred Qualifications
  • Agile certifications.
  • Experience working with distributed teams.
  • ITIL certification.
  • Experience with ServiceNow.
About NiSource

NiSource is a leading energy company serving nearly four million customers throughout the Midwest and Mid-Atlantic. We are committed to providing equal employment opportunities and fostering a positive work environment.

What We Offer
  • A competitive salary range of $91,000 - $136,600.
  • A comprehensive benefits package.
  • Opportunities for professional growth and development.


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