Manager, Digital Operations

7 days ago

Washington, United States International Franchise Association Full time

Overview:

We are seeking a Manager, Digital Operations to oversee the publishing, optimization, and management of our content for an industry association website that is focused on news, education, and member services. This individual will be responsible for publishing regular content, managing website performance, analyzing site traffic, and providing insights for continuous improvements. The ideal candidate will have expertise in content management, SEO, and web analytics, as well as hands-on experience with various tools and platforms. This role will also manage the email marketing automation and configuration. This role is ideal for someone who is both creative and analytical, and who thrives in a fast-paced environment that requires attention to detail and collaboration.


Note: This position is based in Washington, DC where we have a hybrid work environment (two days per week in the office).


Key Responsibilities:

  • Set up, optimize, and publish content on WordPress CMS in alignment with content calendar.
  • Collaborate using project management tools like Monday.com to track content production, approvals, and deadlines.
  • Implement and track website performance metrics using Google Analytics, generating reports on KPIs like traffic, conversions, bounce rates, and more.
  • Create dashboards with real-time performance reports for stakeholders; provide monthly status reports offering data-driven recommendations.
  • Optimize and test website elements for improving user experience and site speed.
  • Support the marketing department with email marketing automation on the Constant Contact & SharpSpring CRM platform
  • Ensure content is optimized for SEO and user engagement using SEMRush or similar SEO tools.
  • Work closely with marketing, communications, and design teams to ensure consistency in content and branding.
  • Perform regular testing to ensure proper functionality, usability, and mobile optimization of the website.
  • Work with IT and other departments to ensure security, compliance, and performance requirements are met.


Required Qualifications:

  • Proven experience in digital content management and SEO, with hands-on experience in WordPress.
  • Proficiency in using tools such as Monday.com, Office 365, Google Analytics, and SEMRush (or equivalent SEO tools).
  • Solid understanding of SEO best practices, Google Search Console, and tracking metrics.
  • Experience with email marketing automation tools like Constant Contact, Hubspot, Marketo, etc to deliver drip and nurture campaigns
  • Ability to generate detailed reports on website performance and provide actionable insights.
  • Excellent organizational and communication skills.
  • Knowledge of basic HTML, CSS, and content testing tools (e.g., Google Optimize) is a plus.

Preferred Qualifications:

  • Bachelor's degree in Marketing, Communications, Digital Media, or a related field.
  • 3-5 Years of experience in a related field.
  • Experience with industry association content management is a plus.

  • Digital Fundraising Operations Manager

    4 weeks ago

    Washington, Washington, D.C., United States J Street Full time

    J Street is looking for a Digital Fundraising Operations Manager to drive the organization's grassroots fundraising program. The successful candidate will have experience growing digital fundraising programs for campaigns or advocacy organizations and be able to maximize J Street's online fundraising efforts.The Digital Fundraising Operations Manager will...

  • Operations Manager, Advancing Digital Democracy

    3 weeks ago

    Washington, United States Tetra Tech Full time

    Management Systems International (MSI), a Tetra Tech Company, is a Washington, D.C. metro area management consultancy with a 40-year history of delivering results for our clients. Our expertise is in the fields of monitoring and evaluation; democracy and governance; peace and stability; rule of law and accountability; education; gender and inclusion;...

  • Operations Manager, Advancing Digital Democracy

    4 weeks ago

    Washington, United States Tetra Tech Full time

    Management Systems International (MSI), a Tetra Tech Company, is a Washington, D.C. metro area management consultancy with a 40-year history of delivering results for our clients. Our expertise is in the fields of monitoring and evaluation; democracy and governance; peace and stability; rule of law and accountability; education; gender and inclusion;...

  • Operations Manager, Advancing Digital Democracy

    1 week ago

    washington, United States Tetra Tech Full time

    Management Systems International (MSI), a Tetra Tech Company, is a Washington, D.C. metro area management consultancy with a 40-year history of delivering results for our clients. Our expertise is in the fields of monitoring and evaluation; democracy and governance; peace and stability; rule of law and accountability; education; gender and inclusion;...

  • Digital Marketing Manager

    7 days ago

    Washington, United States W2 Communications Full time

    The Digital Marketing Manager will be responsible for supporting W2 Communications’ integrated marketing clients with end-to-end demand generation/creation campaigns, paid social, SEO/SEM and digital advertising (CPC, Google Search/Display/Video, etc.), to strengthen our clients’ inbound and outbound marketing programs. An analytical, self-motivated and...

  • Digital Strategy and Communication Manager

    3 weeks ago

    Washington, United States Black Bear Technology Solutions, LLC Full time

    Job Title: Digital Strategy and Communication Manager Location: DC Metro Area Clearance: Minimum a Secret Clearance Job Summary: The Digital Strategy and Communication Manager will play a pivotal role in shaping and executing our digital strategy, ensuring that our online and print presence aligns with our brand and mission. This position requires a blend of...

  • Digital Strategy and Communication Manager

    3 weeks ago

    Washington, United States Black Bear Technology Solutions, LLC Full time

    Job Title: Digital Strategy and Communication Manager Location: DC Metro Area Clearance: Minimum a Secret Clearance Job Summary: The Digital Strategy and Communication Manager will play a pivotal role in shaping and executing our digital strategy, ensuring that our online and print presence aligns with our brand and mission. This position requires a blend of...

  • Digital Strategy and Communication Manager

    4 weeks ago

    Washington, United States Black Bear Technology Solutions, LLC Full time

    Job Title: Digital Strategy and Communication Manager Location: DC Metro Area Clearance: Minimum a Secret Clearance Job Summary: The Digital Strategy and Communication Manager will play a pivotal role in shaping and executing our digital strategy, ensuring that our online and print presence aligns with our brand and mission. This position requires a blend of...

  • Digital Strategy and Communication Manager

    3 weeks ago

    Washington, United States Black Bear Technology Solutions, LLC Full time

    Job Title: Digital Strategy and Communication Manager Location: DC Metro Area Clearance: Minimum a Secret Clearance Job Summary: The Digital Strategy and Communication Manager will play a pivotal role in shaping and executing our digital strategy, ensuring that our online and print presence aligns with our brand and mission. This position requires a blend of...

  • Digital Experience Operations Specialist

    2 weeks ago

    Washington, Washington, D.C., United States TEKsystems Full time

    Job Title: Digital Experience Operations SpecialistCompany OverviewTEKsystems is a leading provider of technology services and talent solutions. Our client is a forward-thinking organization in the banking industry, committed to modernizing their Digital and Creative Space.Job DescriptionThe role of Digital Experience Operations Specialist is a new position...

  • Digital Marketing Analyst- Content Management, Digital Ops, SMS

    7 days ago

    Washington, United States The Consortium, Inc. Full time

    The Digital Marketing Analyst plays a vital role in supporting the digital and technological aspects of the marketing and communications department. This individual will be responsible for supporting and maintaining key marketing technologies, managing website content updates, coordinating email and SMS campaigns, and providing digital administrative...

  • Digital Media Manager

    2 weeks ago

    Washington, United States United States Conference of Mayors Full time

    Background The Digital Media Manager will be the primary lead responsible for developing and managing digital, social media and other creative content that enhances the U.S. Conference of Mayors’ leadership, influence, and brand awareness. This role involves creating compelling content, managing social media channels, engaging with the USCM social...

  • Digital Media Manager

    2 weeks ago

    washington, United States United States Conference of Mayors Full time

    Background The Digital Media Manager will be the primary lead responsible for developing and managing digital, social media and other creative content that enhances the U.S. Conference of Mayors’ leadership, influence, and brand awareness. This role involves creating compelling content, managing social media channels, engaging with the USCM social...

  • International Franchise Association | Manager, Digital Operations | washington

    7 days ago

    washington, United States International Franchise Association Full time

    Overview:We are seeking a Manager, Digital Operations to oversee the publishing, optimization, and management of our content for an industry association website that is focused on news, education, and member services. This individual will be responsible for publishing regular content, managing website performance, analyzing site traffic, and providing...

  • The Consortium, Inc. | Digital Marketing Analyst- Content Management, Digital Ops, SMS | washington

    7 days ago

    washington, United States The Consortium, Inc. Full time

    The Digital Marketing Analyst plays a vital role in supporting the digital and technological aspects of the marketing and communications department. This individual will be responsible for supporting and maintaining key marketing technologies, managing website content updates, coordinating email and SMS campaigns, and providing digital administrative...

  • The Consortium, Inc. | Digital Marketing Analyst- Content Management, Digital Ops, SMS | washington

    5 days ago

    washington, United States The Consortium, Inc. Full time

    The Digital Marketing Analyst plays a vital role in supporting the digital and technological aspects of the marketing and communications department. This individual will be responsible for supporting and maintaining key marketing technologies, managing website content updates, coordinating email and SMS campaigns, and providing digital administrative...

  • Senior Digital Fundraising Manager

    4 weeks ago

    Washington, United States Interactive Strategies Full time

    Are you a digital marketing and fundraising expert? Do you strive to help impactful nonprofits and organizations accomplish their digital goals? Are you data-driven and thoughtful in your approach to campaign strategy and planning? Then you've come to the right place. We're currently looking for a Senior Digital Fundraising Manager to join our growing team...

  • Senior Digital Fundraising Manager

    3 weeks ago

    Washington, United States Interactive Strategies Full time

    Are you a digital marketing and fundraising expert? Do you strive to help impactful nonprofits and organizations accomplish their digital goals? Are you data-driven and thoughtful in your approach to campaign strategy and planning? Then you've come to the right place. We're currently looking for a Senior Digital Fundraising Manager to join our growing team...

  • W2 Communications | Digital Marketing Manager | washington

    7 days ago

    washington, United States W2 Communications Full time

    The Digital Marketing Manager will be responsible for supporting W2 Communications’ integrated marketing clients with end-to-end demand generation/creation campaigns, paid social, SEO/SEM and digital advertising (CPC, Google Search/Display/Video, etc.), to strengthen our clients’ inbound and outbound marketing programs. An analytical, self-motivated and...

  • Digital Experience Manager

    1 week ago

    Washington, Washington, D.C., United States TEKsystems Full time

    Job DescriptionOur client is looking for a Digital Experience Admin to join their team. This new position has been created to support the implementation of Digital Insight, a leading software system in banking.This role involves analyzing data to maximize utilization and performance of mobile applications. The Digital Experience Admin will work closely with...