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Director of Operations And Business Development

2 months ago

South Bend, United States Women's Care Center Full time

About the Company - Women's Care Center (WCC) is a leading organization dedicated to serving women's health needs with a focus on mission-driven initiatives and a commitment to excellence.


About the Role - The Business and Operations Director at WCC will play a key role in overseeing organizational operations, team management, project oversight, and financial acumen to ensure effective and efficient implementation of initiatives.


Responsibilities

  • Familiarize with the mission, values, and goals of WCC.
  • Lead a Business and Operations team of three direct reports, actively participating in L-10 meetings and supporting team members.
  • Oversee Accounting and Budgeting, manage major building and renovation projects, coordinate timelines for new center openings, procure architects and vendors, evaluate contractor bids, attend construction meetings, and update leadership on project status.
  • Supervise Payroll and Human Resources, administer benefits programs reporting, lead administrative hiring from job postings to candidate interviews, and train new business and operations staff.
  • Evaluate and manage insurance needs, focusing on property and liability insurance for expanding locations.
  • Maintain oversight of legal and fiduciary matters, including leases, sales agreements, and legal documentation, engaging outside counsel as required.
  • Create transparent donor reports and presentations, to creatively communicate financial impact. Showcasing financial stewardship.
  • Prepare cash forecasts and manage investments, forecasting cash flows and optimizing excess cash investments.
  • Assume responsibility for day-to-day operations, allowing the Visionary to dedicate more time to grow the organization and expand impact.


Required Skills

  • Strong alignment with Women's Care Center's mission, vision, and promise.
  • Proven experience managing a team of 3 or more direct reports.
  • Strong project management skills with the ability to maintain timelines and oversee procedures across multiple states.
  • Exceptional attention to detail and solid financial acumen.
  • Effective leadership qualities, including conflict resolution and intermediary skills.
  • Creative and inspirational leadership with the ability to mentor, train, and develop team members.
  • Experience leading weekly business operations meetings.
  • Proactive mindset with the ability to take initiative without waiting for direction.
  • Commitment to humility and unity, fostering a cohesive work environment.
  • Oversight of reporting processes and collaboration with auditors, providing guidance rather than direct involvement.
  • Proficiency in Excel for creating donor reports.
  • Adaptability to rapid growth, with enthusiasm for expanding 2-3 centers annually.
  • Confidence and professionalism, with the ability to persuasively communicate the mission.
  • Ability to balance donor relations with financial management.
  • Skills in identifying and repositioning team members as needed.
  • Expertise in unifying processes and procedures across multiple locations.
  • Willingness to consult and provide guidance to the development teams.
  • A positive and patient demeanor with the motivation to create creative solutions.



Preferred Skills

  • CPA, bookkeeping, or accounting experience, with a focus on cash flow management.
  • Familiarity with QuickBooks or DonorPerfect.
  • Familiarity with EOS business model.