Dispute Resolution Specialist

2 months ago


St Louis, United States PRI Global Full time

Dispute Resolution Specialist

Contract

St Louis, MO(Onsite)

Only Local to St Louis, MO


  • Self-motivated, take direction.
  • Charge back disputes. Review cases in their entirety and decide who was at fault based on guidelines
  • Management and other team members are there to answer questions
  • Will not deal directly with customers. Strictly reviewing cases.
  • Attention to detail, reading and comprehension, minimal guidance
  • Targeting general computer skills
  • Banking experience and “charge back” knowledge is a plus
  • Will be assigned “reason codes” (no card owner authorization, cardholder disputes,) – some will take quickly to train, others will take a few weeks.



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