Atlassian Administrator/ Project Manager
1 month ago
Duration: 6 months contract, Full-Time
Job Type: W-2
Job Description:
- The Administrator will be responsible for supporting the Atlassian suite of products not limited to Confluence, Jira (Software & JSM) and Trello. As a new tool in the client toolset, Atlassian will be used to improve workflows and processes.
- The administrator will assist with these in addition to helping train users on how to use the various Atlassian applications.
Responsibilities:
- Work with Project Admins and Users to support creation, modification of projects, workflows, spaces, schemes, filters, and dashboards Train team(s) on Atlassian functionality, use cases, and configuration.
- Work with other Atlassian Admins for triaging support requests, and Atlassian tasks such testing & documenting Add-Ons or Integrations
- Work with the Atlassian Engineering team(s) to transition Atlassian Support Requirements to SaaS team(this role). Maintain Atlassian Instance Administration Tasks: Backups, Updates, Changes Create Training Documentation, Videos, and host Q&A sessions for Atlassian Products Provide Executive Level Support and Training to early adopters of Atlassian Products
Experience:
- 3+ years administering Jira and Confluence in the cloud.
- 2+ years administering Jira Service Management (Jira Service Desk)
- 1+ years of Project Management and/or Scrum experience
- Working with common Atlassian plugins such as ScriptRunner, Github or Xray.
- Understanding of ITIL Framework, Agile practices & Application Security Excellent Communication skills
- Atlassian Certified Cloud Professional (ACP-420, ACP-120) Working knowledge of Cloud based technologies.
- Knowledge and experience using Atlassian’s REST APIs. Experience with Okta & Workspace integrations.
Skills:
- Atlassian
- Project Manager
- Jira Service Management
- Confluence
- Cloud
- REST APIs.
Education:
- BA/BS degree.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
Recruiter Details:
Name: Karan
Email: Karanm@ustechsolutionsinc.com
Internal Reference Id: 24-05002
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