Atlassian Administrator/ Project Manager

1 month ago


Coppell, United States US Tech Solutions Full time

Duration: 6 months contract, Full-Time


Job Type: W-2


Job Description:

  • The Administrator will be responsible for supporting the Atlassian suite of products not limited to Confluence, Jira (Software & JSM) and Trello. As a new tool in the client toolset, Atlassian will be used to improve workflows and processes.
  • The administrator will assist with these in addition to helping train users on how to use the various Atlassian applications.


Responsibilities:

  • Work with Project Admins and Users to support creation, modification of projects, workflows, spaces, schemes, filters, and dashboards Train team(s) on Atlassian functionality, use cases, and configuration.
  • Work with other Atlassian Admins for triaging support requests, and Atlassian tasks such testing & documenting Add-Ons or Integrations
  • Work with the Atlassian Engineering team(s) to transition Atlassian Support Requirements to SaaS team(this role). Maintain Atlassian Instance Administration Tasks: Backups, Updates, Changes Create Training Documentation, Videos, and host Q&A sessions for Atlassian Products Provide Executive Level Support and Training to early adopters of Atlassian Products


Experience:

  • 3+ years administering Jira and Confluence in the cloud.
  • 2+ years administering Jira Service Management (Jira Service Desk)
  • 1+ years of Project Management and/or Scrum experience
  • Working with common Atlassian plugins such as ScriptRunner, Github or Xray.
  • Understanding of ITIL Framework, Agile practices & Application Security Excellent Communication skills
  • Atlassian Certified Cloud Professional (ACP-420, ACP-120) Working knowledge of Cloud based technologies.
  • Knowledge and experience using Atlassian’s REST APIs. Experience with Okta & Workspace integrations.


Skills:

  • Atlassian
  • Project Manager
  • Jira Service Management
  • Confluence
  • Cloud
  • REST APIs.


Education:

  • BA/BS degree.



About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.


Recruiter Details:

Name: Karan

Email: Karanm@ustechsolutionsinc.com

Internal Reference Id: 24-05002



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