iManage Analyst

2 days ago

Boston, United States TriHire Solutions Full time

As a Database Systems Analyst, you'll be at the forefront of our firm's technology landscape, focusing on the critical iManage Cloud suite. You'll collaborate closely with our DMS Administrator and the broader IT team to ensure seamless operations, innovative solutions, and exceptional client service.


Key Responsibilities:

Technical Expertise:

  • Administer and monitor iManage applications (Work, SPM, Threat Manager, Tracker, iRM, Closing Folders)
  • Troubleshoot and resolve escalated issues
  • Optimize performance and security
  • Implement updates and upgrades
  • Develop and maintain integrations using APIs (e.g., metadata, user sync, Workspace Generation)
  • Leverage automation to streamline processes


Strategic Thinking:

  • Identify opportunities for process improvement
  • Develop innovative solutions to complex challenges
  • Stay current with iManage technologies and industry trends


Client Focus:

  • Provide exceptional support to our legal professionals
  • Collaborate with stakeholders to understand business needs and align technical solutions


Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 3+ years of iManage Work administration and 2nd-level support experience
  • Strong understanding of iManage APIs (REST, etc.) and scripting languages (Python, PowerShell)
  • Proficiency in relational databases and TSQL
  • Experience with iManage Security Policy Manager and Threat Manager
  • Knowledge of iManage Records Manager, Closing Folders, Tracker, and Flexible Folders is a plus
  • Excellent problem-solving, analytical, and communication skills
  • Ability to work independently and collaboratively in a fast-paced environment


Why Join Us?

  • Empowering Role: Contribute to the firm's success by optimizing critical systems.
  • Cutting-Edge Technology: Work with the latest iManage tools and technologies.
  • Collaborative Culture: Join a talented team of professionals.
  • Growth Opportunities: Advance your career in a dynamic legal environment.

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