Service Desk Analyst

Piper Companies is seeking an IT Service Desk Analyst to join a biotech company located in Boston, MA. The role will be on-site 5 days a week. The IT Service Desk Analyst will be responsible for performing Tier 1 incident and inventory management for all end user computing devices, workstations, and AV equipment.Responsibilities of the IT Service Desk...

Salary $65-85kMust-haves 5+ years' experience working in a Service Desk Analyst or related position Proven expertise with positive customer service skills and communication skills Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk Hands-on and/or remote Break / Fix support of desktop...

Salary $65-85kMust-haves 5+ years' experience working in a Service Desk Analyst or related position Proven expertise with positive customer service skills and communication skills Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk Hands-on and/or remote Break / Fix support of desktop...

Job DescriptionJob DescriptionDuration6Duration UnitMonth(s)- Contract to hire Req Description DescriptionThe Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them...

Job DescriptionJob DescriptionWe are in the search for a proficient Help Desk Analyst II to become a part of our team. As a key member of our team, you'll be tasked with providing technical assistance to our workforce, ensuring the seamless operation of our IT systems at our local office. This role is based in Boston, Massachusetts, and provides a short...

Piper Companies is seeking an IT Service Desk II to join an established biotech company located in Boston, MA. This position is 100% onsite (5 days per week). This role will involve performing incident/ticket management for all end-user computers, workstations, and AV equipment.Responsibilities of the IT Service Desk II:·Respond to incoming incident...

Job Title: Help Desk Analyst Location: Charlestown, MADuration: 3+ Month ContractPosition Description:Our ideal candidate will have excellent customer service and communication skills, both written and verbal. You’ll need to have some prior technical training and/or IT support experience. The ability to multi-task is paramount; you’ll be the first to...

Job Title: Help Desk Analyst Location: Charlestown, MADuration: 3+ Month ContractPosition Description:Our ideal candidate will have excellent customer service and communication skills, both written and verbal. You’ll need to have some prior technical training and/or IT support experience. The ability to multi-task is paramount; you’ll be the first to...

Piper Companies is looking for an IT Service Desk II to join an established biotech company located in Boston, MA. for an onsite (5 days per week) contract opportunity. Responsibilities of the IT Service Desk II:This role will involve performing incident/ticket management for all end-user computers, workstations, and AV equipment.Respond to incoming...

Piper Companies is looking for an IT Service Desk II to join an established biotech company located in Boston, MA . for an onsite (5 days per week) contract opportunity. Responsibilities of the IT Service Desk II: This role will involve performing incident/ticket management for all end-user computers, workstations, and AV equipment. R espond to...

Grubhub is hiring a Service Desk Specialist to join our 20+ person Service Desk team which is responsible for supporting and resolving technical problems for 5,000 employees and our outsourced partners, located in over 10+ locations.This is an hourly role and is based in our Boston office reporting to the Service Desk Team Lead. The role will be 5 days a...

Job DescriptionJob DescriptionThis role is 100% onsite 5 days a week and will remain this way throughout the duration of the multiyear long contract. Must-haves- 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1-2+ years)- Proven expertise with positive customer service skills and communication skills-...

POSITION SUMMARY : Primarily responsible for implementing / supporting and enhancing the Client Computing environment. Provides front line customer support for Boston Medical Center and affiliated organizations and employees. Position: Client Service Analyst / Field Services Department: Service Desk Schedule: Full Time JOB REQUIREMENTS EDUCATION: Bachelor's...

POSITION SUMMARY: Primarily responsible for implementing, supporting, and enhancing the Client Computing environment. Provides front line customer support for Boston Medical Center and affiliated organizations and employees. Position: Client Service Analyst / Field Services Department: Service Desk Schedule: Full Time JOB REQUIREMENTS EDUCATION: Bachelor's...

About Client: The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare,...

Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Help Desk Manager in Boston, Massachusetts. This role revolves around the non-profit industry and entails overseeing the help desk to support internal employees in a Windows environment. The Help Desk Manager will be working remotely and occasionally traveling to...

Grubhub is hiring a Service Desk Specialist to join our 20+ person Service Desk team which is responsible for supporting and resolving technical problems for 5,000 employees and our outsourced partners, located in over 10+ locations.This is an hourly role and is based in our Boston office reporting to the Service Desk Team Lead. The role will be 5 days a...

POSITION SUMMARY: Primarily responsible for implementing / supporting and enhancing the Client Computing environment. Provides front line customer support for Boston Medical Center and affiliated organizations and employees. Position: Client Service Analyst-Field Services Department: Service Desk Schedule: Full Time JOB REQUIREMENTS EDUCATION: Bachelor's...

POSITION SUMMARY: Primarily responsible for implementing / supporting and enhancing the Client Computing environment. Provides front line customer support for Boston Medical Center and affiliated organizations and employees. Position: Client Service Analyst / Field Services Department: Service Desk Schedule: Full Time JOB REQUIREMENTS EDUCATION: Bachelor's...

The IT Service Desk Team Lead at Bright Horizons plays a critical role in providing advanced technical support to our internal users through direct engagement on tickets, service level monitoring and team mentorship. They are a part of a dynamic team that ensures smooth operations, resolves complex issues, and maintains high levels of customer satisfaction....