User Research Operations Engineer

4 weeks ago


Austin, United States Adbakx Full time

Role: User Research Operations Engineer

Location: Austin, TX (Work from office 5 days a week)

No of positions: 1



Minimum Qualifications

3+ years of technical work experience in high volume consumer electronic testing and data collection, preferably in computer, tablet or mobile phone.

3+ years of hands-on experience facilitating in-person user studies required. Additional 2+ years bringing up and supporting user research preferred.

Excellent understanding of Terminal/command line, installing software, and troubleshooting issues that arise.

Able to stand up, scale and coordinate technical bench and user studies.

High attention to detail, resourceful, passionate, creative and results oriented.

Excellent verbal and written communication skills.

Familiar with research fundamentals (design of experiment, user research, statistics, data visualization).

Familiar with engineering fundamentals across multiple disciplines (Hardware, Software, Algorithms, Human Factors, Data Infrastructure).

Proficient in data management tools and technologies, such as SQL, Excel, Python, etc is a plus.

Project management will be a bonus.

Experience working with RF and wireless connectivity technologies is a plus (e.g. Bluetooth, WiFi).


Description

Manage multiple user research studies concurrently in a multifaceted, changing environment.

Write technical documents including study instructions, operating procedures and training documents for study facilitators.

Facilitate user study sessions ensuring a great participant experience and high-quality data collection.

Train and oversee other study facilitators on data collection procedures.

Contribute to the design of user study data collection systems including hardware, firmware, software and user interface specifications.

Review and assess study data for quality and integrity. Bring up, pilot and troubleshoot study protocols and data collection systems.

Anticipate and develop risk mitigation strategies for potential scenarios that can jeopardize data quality and study timelines.

Creatively identify and refine study protocols, processes and procedures to improve participant experience, data quality and operational efficiency.


Education & Experience

BS in Electrical Engineering or Computer Science (or related major) with 3+ years of experience required; MS preferred.



  • Austin, United States Flexon Technologies Inc. Full time

    Role: User Research Operations EngineerLocation: Austin, TX (Work from office 5 days a week)ContractMinimum Qualifications5+ years of technical work experience in high volume consumer electronic testing and data collection, preferably in computer, tablet or mobile phone.5+ years of hands-on experience facilitating in-person user studies required. Additional...


  • Austin, United States Purple Drive Full time

    Minimum Qualifications 3 years of technical work experience in high volume consumer electronic testing and data collection preferably in computer tablet or mobile phone. 3 years of handson experience facilitating inperson user studies required. Additional 2 years bringing up and supporting user research preferred. Excellent understanding of ...

  • User Researcher

    3 days ago


    Austin, Texas, United States IBM Full time

    About the RoleWe are seeking a highly skilled User Researcher to join our team at IBM. As a User Researcher, you will play a critical role in uncovering insights that inform product decisions and drive business outcomes.Key ResponsibilitiesConduct primary and secondary research to gather qualitative and quantitative dataIdentify and communicate effective...


  • Austin, United States SideRamp Part time

    Job DescriptionJob DescriptionAbout SideRampSideRamp allows professionals to engage with part-time opportunities in the gig economy, offering a centralized platform that manages high-quality, flexible side gigs. We focus on connecting our users to various freelance and part-time work—from discovering opportunities to streamlining the application process....


  • Austin, Texas, United States Place Full time

    About PLACE: PLACE serves as a comprehensive technology and business services platform aimed at streamlining the real estate lifecycle for both clients and their real estate professionals. Leading real estate teams collaborate with PLACE because we manage essential functions such as bookkeeping, human resources, legal services, design, marketing, talent...

  • User Experience Lead

    4 weeks ago


    Austin, United States PorchPass Full time

    About Braustin Homes/PorchPassBraustin Homes was established in early 2017 as the first virtual mobile home dealership in the United States. Using technology such as Virtual Reality, 3D home tours, and custom software, our team makes the process of buying a manufactured home safer, easier, and less expensive. Working with families across the state of Texas...

  • User Experience Lead

    4 weeks ago


    Austin, United States PorchPass Full time

    About Braustin Homes/PorchPassBraustin Homes was established in early 2017 as the first virtual mobile home dealership in the United States. Using technology such as Virtual Reality, 3D home tours, and custom software, our team makes the process of buying a manufactured home safer, easier, and less expensive. Working with families across the state of Texas...


  • Austin, Texas, United States PTP Full time

    About PTPPTP is an innovative system integrator dedicated to delivering strategic Customer Experience (CX) solutions to our clientele.We are currently seeking a Lead User Interface Engineer to join our team in crafting CX solutions that enhance customer journeys and drive measurable outcomes. Our ValuesAt PTP, we prioritize both talent and creativity...


  • Austin, Texas, United States CDK Global Full time

    Job SummaryThe Senior Manager, User Experience at CDK Global is a hands-on leader who manages a high-performing UX Research team. The ideal candidate will create an open and collaborative culture based on trust, set clear expectations and goals for UX Researchers, and hold them accountable for success.Key ResponsibilitiesManage a team of 4-6 UX Researchers,...

  • UX Researcher

    2 weeks ago


    Austin, United States Closinglock Full time

    Company Overview Closinglock is modernizing the real estate world's way of transferring information and funds to eliminate wire fraud and provide a secure, easy-to-use platform for title companies, law firms, and other financial services to protect themselves and their clients from wire fraud. We act in the long-term best interests of our customers by...


  • Austin, Texas, United States Jackson Walker Full time

    Job OverviewPosition Title: Desktop EngineerFLSA Status: Non-ExemptDepartment: Information TechnologyReporting To: Service Desk ManagerRole Summary: The Desktop Engineer is tasked with delivering exceptional support for end-user technology within a dynamic professional setting. This role encompasses the imaging, configuration, management, and upkeep of...


  • Austin, Texas, United States Jackson Walker Full time

    Job OverviewPlease note that Jackson Walker is not currently accepting search firm submissions in connection with this opening.Position Title: Desktop EngineerFLSA Status: Non-ExemptDepartment: ITReports To: Service Desk ManagerPosition Summary: This role is pivotal in providing support for end-user technology within a dynamic professional setting. The...


  • Austin, Texas, United States University of Texas at Austin Full time

    Job SummaryWe are seeking a highly skilled Postdoctoral Researcher to join our team at the University of Texas at Austin. As a Postdoctoral Researcher in Petroleum and Geosystems Engineering, you will conduct world-leading research in drilling and well completion, producing deliverables on time, keeping projects within budget, meeting project reporting and...

  • Researcher

    2 months ago


    Austin, Texas, United States Wargaming Full time

    Job Overview:Wargaming is looking for an experienced and passionate UX Researcher in the Center for Player Insights. This is a hybrid position based in Austin, Texas. Working from the office one day a week, and also to be present in the office when there is research taking place.You will work directly with games teams in speaking up for the player and having...


  • Austin, Texas, United States Charles Schwab Full time

    Your OpportunityAt Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.Charles Schwab Experience Design is responsible for software design across mobile, web and desktop platforms. We are a multi-disciplinary group...


  • Austin, Texas, United States University of Texas at Austin Full time

    Job SummaryWe are seeking a highly skilled Postdoctoral Researcher to join our team at the University of Texas at Austin. As a Postdoctoral Researcher, you will conduct world-leading research in the areas of hydraulics and multi-phase flow dynamics, managed pressure drilling, drill string dynamics, and geothermal well construction.Key ResponsibilitiesConduct...


  • Austin, Texas, United States Apple Full time

    SummaryPosted: Aug 1, 2024Weekly Hours: 40Role Number: Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that...


  • Austin, Texas, United States Jackson Walker Full time

    Job OverviewPlease note that Jackson Walker is not currently accepting search firm submissions in connection with this opening.Position Title: Desktop EngineerEmployment Status: Non-ExemptDepartment: Information TechnologyReporting To: Service Desk ManagerPosition Summary: This role is dedicated to providing comprehensive support for end-user technology...

  • User Research

    1 week ago


    Austin, United States IBM Full time

    Introduction Thomas J. Watson said it best: 'Good design is good business.' Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of...


  • Austin, United States Visa Full time

    Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...