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Windows 11 Migration Technician
4 months ago
Position: Windows 11 Migration Technician
Location(s): Nashville & Texas HQs- 70-100% travel required across US
Duration: 6 months, possible extension
Start Date: 6/24/2024
Job Description: We are seeking skilled and motivated Windows 11 Migration Specialists to join our team. The successful candidates will play a crucial role in the deployment ~5K computers as part of a comprehensive Windows migration project across 100+ health clinics. This is an exciting opportunity to contribute to a large-scale technology project.
Responsibilities:
- Up to 70% travel required. Remote support as required.
- Windows 11 Migration: Guide and execute the migration process, ensuring seamless transition from legacy computers to Leidos imaged computers for end users.
- Network Infrastructure installation: Installation of networking equipment, switches, routers, UPS, and associated interconnections/patching.
- Backup and Imaging: Assist users with configuring backups, imaging endpoint and restore data/settings.
- Data Migration: Transfer user profiles, files, and settings to the new Windows 11 endpoints.
- System Setup: Configure and optimize Windows 11 installations on individual computers.
- Application Installation: Install and configure required software applications.
- Post-Migration Support: Provide technical assistance to end-users both locally and remotely.
- Troubleshooting: Diagnose and resolve migration-related issues.
Qualifications:
- US Citizenship is required
- Experience: Minimum of 3 years in Windows migration projects.
- High School Degree required
- Proficiency in Trellix (FDE) and Trellix ePO for data security.
- Familiarity with Bomgar for remote support.
- Familiarity with ServiceNow for ticket management.
- Experience with Druva inSync for data backup and recovery.
- Experience with M365 including OneDrive and Teams.
- Understanding of multi-factor authentication (MFA) and public key infrastructure (PKI).
- Experience with VPN support and use.
- Experience with Windows imaging: PXE and USB imaging processes
