Store Manager

4 weeks ago


Palo Alto, United States Fourth Floor Full time

Our client is a high-end kitchen and bath showroom that offers a comprehensive luxury shopping experience. The Store Manager oversees the store by offering world-class leadership to the team and managing operations. The Store Manager should be passionate about kitchen and bath design, personable, and have professional sales and retail management experience.


As a Store Manager, your specific duties will include but are not limited to:

  • Lead by core values
  • Encouraging positive team dynamics and keeping morale high
  • Managing all teammates, operations and financial concerns within the store
  • Developing, motivating and holding the team accountable for their individual goals
  • Achieving profitability and meeting all financial objectives for the store
  • Analyzing performance data and implementing strategies to increase sales, improve operating efficiencies, and increase ROI and profit sharing
  • Coordinating training programs and working with the brand and their family of brands and vendors to implement consistent training
  • Building and maintaining customer relationships, referrals and repeat business by providing excellent customer service
  • Spending 60%+ of time on the sales floor while selling and modeling strong sales techniques to the team
  • Overseeing store social media accounts and ensuring top-tier online presence and reviews (Yelp, Google, Instagram, Facebook, etc.); utilizing for outreach, events and advertising
  • Organizing and hosting store events for the calendar year that optimize ROI


All interested applicants must possess:

  • Undergraduate/trade/design school education preferred, or equivalent experience required
  • Minimum 3+ years retail management or leadership experience
  • Prior high-end or luxury retail experience
  • Strong verbal and written skills

We look for candidates who encompass the below skills:

  • Excellent planning, analytical, decision-making and problem-solving skills
  • Capable of being a strong and empathetic leader, able to quickly build trust and manage a results-driven and service-minded team
  • Self-directed, entrepreneurial, detailed, and highly organized
  • Self-accountable and receptive to feedback
  • A comprehensive knowledge of kitchen and bath products
  • Previous experience with inventory management and CRM systems (e.g. Eclipse, Salesforce)


Please submit a resume for consideration.


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