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Store Experience Leader

1 month ago

Palo Alto, California, United States Simon Property Group Full time

About Everlane


We're a fashion brand that's changing the way people think about clothing. We believe in radical transparency, using only high-quality materials, and partnering with ethical factories around the world. Our team is passionate about creating a positive impact, and we're looking for someone to join us in this mission.



Job Summary:

We're seeking an experienced leader to join our store team as an Assistant Store Leader - People & Experience. As a key member of our leadership team, you will be responsible for building, developing, and nurturing a high-performing team that embodies our values and delivers exceptional customer experiences.



Responsibilities:

  2. Foster a collaborative and inclusive work environment where team members feel empowered to grow and develop.
  3. Analyze financial indicators to identify opportunities for growth and improvement.
  4. Motivate and engage your team to achieve business objectives, holding yourself and others accountable for results.
  5. Develop and implement strategies to attract and retain top talent, ensuring a strong pipeline of future leaders.
  6. Lead the acquisition process, from sourcing candidates to executing offers.
  7. Create schedules that balance business needs with team member well-being, staying within budget while delivering exceptional customer service.
  8. Execute in-store hospitality initiatives, manage styling programs, and own customer feedback processes.


Requirements:

  • 2+ years of leadership experience in retail or a related field.
  • Strong written and verbal communication skills, with the ability to articulate complex ideas simply.
  • Excellent organizational skills, with a keen eye for detail and a passion for process improvement.
  • A proven track record of hiring, leading, and developing effective teams.
  • A commitment to Everlane's values and a passion for our products.


What We Offer:

  • A competitive hourly salary range of $32.00 - $42.00 per hour.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement savings plan with company match.
  • Generous paid time off and holidays.
  • The opportunity to work with a dynamic team of passionate individuals who are committed to making a positive impact.


Why Work at Everlane?

We're a company that values transparency, sustainability, and community. We're committed to creating a workplace culture that's inclusive, supportive, and empowering. If you're passionate about making a difference and want to join a team that shares your values, we encourage you to apply.