Account Manager

5 days ago


Tupelo, United States Smurfit Westrock Full time

Opportunity summary:

As Account Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, Smurfit Westrock plants and Customer locations while effectively providing specialized support for designated Smurfit Westrock customers.


Additionally, this position will provide a value-based selling approach to engage Smurfit Westrock resources at designated locations to ensure customer critical business issues/needs are met.


How you will impact Smurfit Westrock

• Serve as the liaison between Smurfit Westrock and customer to support supplier plants in improving overall customer service

• Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customer

• Ensure the needs of customers are met while aligning to meet MD business objectives

• Assist with budget development and management cross-functionally with Sales and Financial Managers

• Develop understanding of customers’ market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines

• Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value

• Complete and develop Opportunity Plans that are in support of and align with Corporate Account’s Key Account Profiles (KAP’s)

• Review Opportunity Plans with VP Sales on a regular basis

• Partner with production, manufacturing, and account team to ensure customer needs are properly communicated


What you need to succeed:

• Bachelor’s degree preferred

• 2 to 3 years of experience in corrugated sales preferred

• 5+ years of related experience in sales, project management, and/or technical training

• Possess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industry

• Proven experience with packaging systems

• Demonstrated sales competence and business acumen

• Ability to provide clarity to complex problems and develop long-term solutions

• Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levels

• Possess effective leadership qualities and insightful business judgment

• Excellent computer skills including Word, Excel and PowerPoint

• Excellent written and verbal communication skills


What we offer:

  • Corporate culture based on integrity, respect, accountability, and excellence.
  • Comprehensive training with numerous learning and development opportunities.
  • An attractive salary reflecting skills, competencies, and potential.
  • Benefits package includes medical, dental, vision, life insurance, 401k with match and more
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.


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