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Telecommunications Technician

2 months ago

Montgomery, United States Seneca Resources Full time

A government agency located in Montgomery, AL is looking for a 100% onsite Telcomm Technician for a long-term contract or contract to hire.


Job Summary:

A Telecommunications Technician is responsible for installing, maintaining, and repairing communication systems and networks, including telephone systems, internet connections, and related devices. This role involves working with various technologies to ensure that communication systems are operating efficiently and effectively.


Key Responsibilities:


Installation and Configuration:

- Install and configure telecommunications equipment, including routers, switches, and modems.

- Set up and test phone lines, internet connections, and VoIP systems.

- Ensure proper wiring and connection of devices.


Maintenance and Repair:

- Perform regular maintenance on telecommunications systems to prevent downtime.

- Troubleshoot and resolve issues with hardware, software, and network connections.

- Repair or replace faulty equipment as needed.


Network Management:

- Monitor network performance to identify potential issues.

- Implement security measures to protect communication networks.

- Optimize network performance by adjusting settings and configurations.


Customer Support:

- Provide technical support to customers or internal teams.

- Explain system functions and operations to users.

- Respond to service requests and resolve issues in a timely manner.


Documentation and Reporting:

- Maintain accurate records of installations, repairs, and maintenance activities.

- Prepare reports on system performance, issues, and resolutions.

- Document network configurations and changes.


Compliance and Safety:

- Ensure all work complies with industry standards and regulations.

- Follow safety protocols while working with electrical and network systems.

- Keep up-to-date with new technologies and best practices in telecommunications.


Qualifications:


Education:

- Associate’s degree in Telecommunications, Information Technology, or a related field (preferred).

- Relevant certifications (e.g., Cisco CCNA, CompTIA Network+) are a plus.


Experience:

- 2-3 years of experience in telecommunications or a related field.

- Familiarity with network infrastructure and telecommunication systems.


Skills:

- Strong understanding of networking principles and telecommunications technologies.

- Proficient in using diagnostic tools and equipment.

- Excellent problem-solving and troubleshooting skills.

- Good communication skills, both verbal and written.

- Ability to work independently or as part of a team.


Physical Requirements:

- Ability to lift and carry equipment up to 50 pounds.

- Comfortable working in various environments, including outdoors and in confined spaces.

- Ability to work at heights or in awkward positions.


Work Environment:

- May require travel to different sites or customer locations.