Nice inContact Developer

4 days ago

Austin, United States Infosys Full time

Infosys is seeking Nice inContact Developer. In the role, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design. You will play an important role in creating the high-level design artifacts. You will also deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.


Required Skills:

Candidate must be located in the commuting distance of Phoenix, AZ or Austin, TX or Westlake, TX or be willing to relocate to the area. This position may require travel

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

At least 2 years of experience in Information Technology.

1+ years of hands-on application development experience using Nice inContact studio to design telephony solutions – Nice IVR, Chat & Email.

1+ Years of experience in Nice InContact ACD/IVR Implementation

Experience in Configuring CXOne such as campaigns, skills, users, teams, Agents, Dispositions, HOO and Point of Contact’s etc.

Experience in Supporting project in all aspects of ACD/IVR functionalities


Preferred Skills:

Experience in planning & designing call routing applications

Experience in REST & SOAP API validations

Experience in troubleshooting of Nice inContact issues

Experience in working in Agile projects

Coordinating with customers to understand and resolve their issues

Should have ability to collaborate with multiple teams within the organization.

Should have go getter attitude and curiosity to learn new skills.

Should have excellent communication and interpersonal skills.

Business knowledge in the Telecom domain/IVR Testing would be preferable.

Experience in Cyara Automation will be an advantage.


The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

EEO/About Us :

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.


Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

  • Nice inContact Developer

    3 days ago

    Austin, United States Infosys Full time

    Job Description:At least 2 years of experience in Information Technology. 1+ years of hands-on application development experience using Nice inContact studio to design telephony solutions – Nice IVR, Chat & Email. 1+ Years of experience in Nice InContact ACD/IVR Implementation Experience in Configuring CXOne such as campaigns, skills, users, teams, Agents,...

  • Nice inContact Developer Expert

    1 day ago

    Austin, Texas, United States Infosys Full time

    About the RoleWe are looking for a highly skilled Nice inContact Developer to join our team at Infosys.In this role, you will be responsible for designing and implementing telephony solutions using Nice IVR, Chat & Email. You will also configure CXOne applications such as campaigns, skills, users, teams, Agents, Dispositions, HOO and Point of Contact's...

  • CX NICE Configuration Specialist

    2 months ago

    austin, United States Connect Tech+Talent Full time

    CX Configuration SpecialistRemoteContractMUST HAVE SKILLS (Most Important):• Bachelor or Master of Science in Computer Science or Software Engineering• Five or more years of experience in Contact Center Services implementation and configuration• Expertise in NICE InContact CXone platform for contact center services• NICE inContact CXOne...

  • CX NICE Configuration Specialist

    7 months ago

    Austin, United States Connect Tech+Talent Full time

    CX Configuration SpecialistRemoteContractMUST HAVE SKILLS (Most Important):• Bachelor or Master of Science in Computer Science or Software Engineering• Five or more years of experience in Contact Center Services implementation and configuration• Expertise in NICE InContact CXone platform for contact center services• NICE inContact CXOne...

  • Senior InContact Developer

    1 day ago

    Austin, Texas, United States Infosys Full time

    **Estimated Salary:** $90,000 - $110,000 per annumAs a Senior InContact Developer, you will be responsible for implementing and configuring CXOne features such as campaigns, skills, users, teams, agents, dispositions, HOO, and Point of Contact.You will also support projects in all aspects of ACD/IVR functionalities and collaborate with multiple teams within...

  • Advanced CXone Configuration Expert

    3 weeks ago

    Austin, Texas, United States Connect Tech+Talent Full time

    About Connect Tech+TalentWe are a cutting-edge technology firm that connects top talent with innovative companies. Our mission is to empower our clients by providing them with the best professionals in the industry.Job Title: Advanced CXone Configuration ExpertEstimated Salary: $85,000 - $115,000 per yearWe are seeking an experienced Advanced CXone...

  • SFMC Developer

    2 weeks ago

    Austin, United States Mindlance Full time

    Should have Salesforce marketing cloud certification. Hands on marketing cloud exp, strong in SQL and has familiarity with automations and ETL activities. Plusses: Cloud page development exp is a plus. GCP exp would be nice as they are connecting directly to GCP now. Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the...

  • Python Developer

    7 months ago

    Austin, United States Omega Solutions Inc Full time

    06. Python Developer LPL Financial Austin, TX (Remote) Interview Process: 3 Rounds of Zoom Video Required Skills • 12+ years of experience in Python development • 10+ years of experience in UNIT test • 10+ years of experience in Python - FLASK development • 8+ years of experience in building API/Microservices development • 6+ years of...

  • Software Systems Developer

    3 days ago

    Austin, Texas, United States Futran Tech Solutions Pvt. Ltd. Full time

    Company Overview:Futran Tech Solutions Pvt. Ltd. is a pioneering technology firm that empowers businesses to thrive in today's digital landscape. Our team of experts works tirelessly to deliver innovative solutions that meet the evolving needs of our clients.Salary and Benefits:The successful candidate will receive an estimated salary of $150,000 per annum,...

  • Android Developer

    3 weeks ago

    Austin, United States Insight Global Full time

    Android Developer/Engineer -Onsite 3 days weekly in Austin, TX$60-70hr.W2/ C2c/ Or D1 sponsorship available!7 month contract with extension up to 18 months or conversionRequired Skills and Experience *- 4+ yrs of experience within Android developer role- Ability to work with Kotlin and Java-more Kotlin is great- Identity knowledge (applications/features...

  • Java Developer with Rabbit MQ

    5 months ago

    Austin, United States Info Way Solutions Full time

    Java Developer with Rabbit MQ Infoys/Apple Austin - TX - Onsite Required : 1.Java 5 -10 years 2.Rabbit MQ 2-5 years 3.Kafka 2-5 years 4.Oracle 5-10 years 5.Good communication skills. Nice To have 1.Apache spark - at least 1 year 2.Cassandra - at least 1 year

  • iOS/Swift/Cocoa Developer

    4 days ago

    Austin, United States Red Oak Technologies Full time

    IOS / Swift / Cocoa Developer Austin, TX (HYBRID from Day 1)Job Description- IOS / Swift / Cocoa Developer - Minimum 5 years of iOS or macOS development experience- Minimum of 3 years of extensive hands-on Swift experience - Minimum of 3 years Objective-C coding skill- Experience with unit test framework and practice for iOS- Experience with troubleshooting...

  • Android Developer

    1 month ago

    austin, United States Insight Global Full time

    Android Developer/Engineer -Onsite 3 days weekly in Austin, TX$60-70hr.W2/ C2c/ Or D1 sponsorship available!7 month contract with extension up to 18 months or conversionRequired Skills and Experience *- 4+ yrs of experience within Android developer role- Ability to work with Kotlin and Java-more Kotlin is great- Identity knowledge (applications/features...

  • Android Developer

    1 month ago

    Austin, United States Insight Global Full time

    Android Developer/Engineer -Onsite 3 days weekly in Austin, TX$60-70hr.W2/ C2c/ Or D1 sponsorship available!7 month contract with extension up to 18 months or conversionRequired Skills and Experience *- 4+ yrs of experience within Android developer role- Ability to work with Kotlin and Java-more Kotlin is great- Identity knowledge (applications/features...

  • Software Development Solutions Architect

    7 days ago

    Austin, Texas, United States liblab Full time

    Job Title: Software Development Solutions ArchitectAbout UsWe are LibLab, an engineering company founded by developers for developers. Our mission is to provide a crucial pillar of the internet infrastructure.Role OverviewAs a Technical Solutions Engineer at LibLab, you will play a vital role in supporting our developers and ensuring seamless experiences for...

  • Robust Robotics Developer

    3 weeks ago

    Austin, Texas, United States Apptronik Full time

    Apptronik is a pioneering robotics company that aims to revolutionize the field of autonomous robots. We are committed to pushing the boundaries of innovation and creating cutting-edge solutions for real-world problems.Compensation: $85,000 - $110,000 per yearAbout the RoleWe are seeking an exceptional Software Engineer Autonomy to join our team. As a key...

  • Software Developer for Distributed Operations

    3 weeks ago

    Austin, Texas, United States Synectic Solutions Inc Full time

    Job Overview:Synectic Solutions Inc., an award-winning government contracting agency, seeks a highly skilled Software Developer for Distributed Operations. This role involves developing high-quality software applications to enable real-time processing across distributed environments for the Department of Defense.Key Responsibilities:Develop, test, and...

  • Embedded Software Development Specialist

    2 weeks ago

    Austin, Texas, United States ARM Full time

    Job Overview:As a key member of the Arm's Software Engineering Group, you will have the opportunity to build upon your existing background, knowledge, and expertise in firmware or Linux kernel development. Your contribution will drive the development of world-class system software for architected hardware and software platforms catering to the Server...

  • React.JS Developer

    5 months ago

    Austin, United States Indotronix International Corporation Full time

    CANDIDATES MUST BE ON-SITE IN AUSTIN, TX 3 DAYS/WEEK - 3+ years of experience in developing User Interface (UI) Applications and professional Web Applications using Web Standards: React, Redux, HTML/HTML5, XHTML, CSS/CSS3, JavaScript/TypeScript, DOM, JSON, NodeJS -Experience with ORM tool, SQL, Unit test frameworks, Azure. -Experience with AdobeXD for...

  • React.JS Developer

    3 weeks ago

    Austin, United States Indotronix International Corporation Full time

    CANDIDATES MUST BE ON-SITE IN AUSTIN, TX 3 DAYS/WEEK - 3+ years of experience in developing User Interface (UI) Applications and professional Web Applications using Web Standards: React, Redux, HTML/HTML5, XHTML, CSS/CSS3, JavaScript/TypeScript, DOM, JSON, NodeJS -Experience with ORM tool, SQL, Unit test frameworks, Azure. -Experience with AdobeXD for...