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Store Manager

4 months ago

Hyannis, United States LL Flooring Full time

Opportunity for Store Manager:


The Retail Store Manager at LL Flooring has complete accountability and responsibility for the day-to-day and long-term operations and financial success of a retail flooring store. The Retail Store Manager is accountable for coaching, mentoring, leading, and developing a team of store associates.

The Store manager will lead all functional areas of the store, including delivering on sales goals, financial performance of the store, delivering on company initiatives, resource planning and hiring, inventory quality control, and maintaining compliance with company standards.

In partnership with the Regional Manager, the Store Manager delivers on results that have positive outcomes on a daily, monthly, and annual basis. The Store Manager will lead by example in:

  • Assisting customers with making the best selection for their flooring projects
  • Delivering on overall customer satisfaction
  • Coaching and mentoring a team and ensuring a culture that is committed to reaching desired results
  • Managing resources and scheduling for successful day to day operations
  • Leading a confident and knowledgeable sales team that delivers an exceptional experience for our customers
  • Proactive selling including outbound sales calls to customers and pros.


What you need to succeed as a Store Manager:


  • A passion for customer service and a desire to grow within our company
  • 5 to 8 years of customer facing experience within sales, retail, hospitality etc. with 3+ years of direct management experience
  • A successful track record in interviewing, hiring, and mentoring a team
  • A High School degree, GED or equivalent
  • An interest in home improvement and influencing flooring design choices
  • Comfortable with technology, Microsoft office products and basic computer skills
  • Engaging communication skills and a conversation starter both in person and on the phone
  • The ability to occasionally lift heavy boxes
  • Willingness to learn and operate a forklift – all training will be provided


Our commitment to you as our Store Manager:


  • A structured career path providing you with career advancement opportunities
  • An upbeat, positive culture
  • Amazing benefits including *medical, dental, vision, 401k, STD, LTD and Paid Time off
  • A work life balance with non-traditional retail working hours
  • Monthly Sales Incentives

We appreciate your interest in exploring this Store Manager career opportunity with LL Flooring and look forward to learning more about you.