Virtual Client Success Manager 10-15 Hours per Week
3 weeks ago
Key Responsibilities
- Works between the CEO and Analysts
- Set bi-weekly (or as needed calls) with clients
- Provide consistent weekly availability to clients
- Answer client emails in a timely manner (example: ID card, renewals information, etc.)
- Jump in with other ad hoc tasks / projects as needed
- Canva
- Monday.com
- Plansight
- Experience in insurance (a must)
- Understanding of client success
- Personable
- Attention to detail
- Deadline oriented
- Professional
- 10 hours per week minimum
- Eastern, Central, Mountain or Pacific Time Zone
There are no benefits for this role as it is meant to be performed by independent contractors. Please let me know if you have any questions.
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