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Sales Manager

4 months ago

Portland, United States North Spore Full time

We're mushrooming Specifically, we help people grow mushrooms. And given the rise in the popularity of mushrooms, we are growing at an unprecedented rate. We're passionate about cultivating food, foraging for mushrooms, and 'Spreading the Spore'. When we launched in 2014, we were a vertically integrated mushroom farm, but have now grown into the premier mushroom supply and cultivation e-commerce company with a state of the art in-house laboratory, mushroom spawn production facility, research farm, and digital education center. We're at that perfect stage of growth, where we're still small enough for you to make a major difference, while big enough to have resources to do amazing things.

North Spore is looking for a Sales Manager to build and lead our sales team. As the world awakens to all of the potential of the fungi kingdom, you will help to make our resources available to wholesale customers across the country (and eventually the world) by further building on the foundations of our business to business sales program. Join our creative and capable team in Portland, Maine where we are working together to make the world of mushrooms accessible to all.


Applications accepted until 11:59 P.M. on July 14, 2024. Please submit a detailed resume and cover letter.


Job Title: Sales Manager


Schedule: Full-time, 40 hours equivalent. Monday-Friday, 8AM-4PM, work outside of these hours as required. 


Location: All hours on site at 921 Riverside St, Portland, Maine. Travel as required.


Pay rate: DOE + competitive sliding bonus structure based on meeting revenue goals


Benefits: Health, dental, and vision coverage available at the end of the probationary period. Regular PTO benefits for full-time position (1 week sick PTO per year without accumulation, 1 week vacation PTO year 1 earned throughout year, 2 weeks vacation PTO year 2 earned throughout year 2, 3 weeks earned PTO year 3 and beyond earned throughout the specific year, with carryover of vacation between years). Retirement benefits are 2% of employee’s gross income to a SIMPLE IRA, no match required. 

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Sales Manager Job Responsibilities:

  • Continue to build North Spore’s sales department infrastructure, improving and creating the systems and processes needed to make working with North Spore the easiest and most pleasant part of our B2B customers’ days.
  • Continually acquiring new customers and maintaining relationships with existing customers to increase North Spore’s revenue from B2B sales in a significant way with a focus on making the business more profitable and resilient.  
  • Create detailed annual sales plans that include specific goals, strategies and tactics aligned with North Spore’s B2B annual and long-term business strategy. 
  • Build sales in markets and with businesses that help North Spore to access new customers, while not diluting or diminishing our current B2C e-commerce sales.
  • Develop a strong foundational knowledge about mushrooms, mushroom cultivation, and North Spore products in order to better train and inform our sales team and our B2B customers. 
  • Act as a key liaison between sales and the rest of our operations. Communicate key feedback from sales customers to other parts of our operations team to help drive and improve product development, quality control, and more. At the same time, ensure that that sales’ communications reflect current operational realities.
  • Create and maintain detailed SOPs for all sales processes
  • Accomplish sales human resource objectives by recruiting, selecting, training, and coaching employees.
  • Manage your staff: train, communicate job expectations, annual plans, and perform appraisals and job reviews.
  • Conduct regular training for your team to ensure that they are fully aware of our systems, processes, brand, and how to sell and use current and upcoming products.
  • Attend regular management meetings and convey crucial information pertaining to the sales department to the broader management team.
  • Enforce company policies and procedures.
  • Update job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.
  • Travel required to attend trade shows and for site visits to build key customer and broker relationships.

Sales Manager Qualifications/ Skills:

  • Proven track record building and evolving a best-in-class sales process and team at a growing company with consistent year-over-year growth in a management position 
  • Strong customer service skills (the ability to keep a cool head under pressure, patience, and empathy)
  • Process improvement
  • Strong decision-making skills
  • Staffing
  • Strategic planning
  • Data analysis
  • Developing standards
  • CRM software experience
  • Nice to have: experience opening up new markets in Europe
  • Nice to have: experience with perishable products


Experience Requirements:

  • 3+ Years of sales management experience overseeing a team of field territory representatives

  • 2+ Years of field territory sales experience